Global Sales​/Warranty Executive; Temporary

Global Sales / Warranty Executive (Temporary to Permanent)

Troika Systems is the world’s leading manufacturer of 3D volumetric scanning microscopes used across multiple industries worldwide. We are seeking a Global Sales and Warranty Executive to support our expanding sales team. The role is offered on a temporary basis for an initial six‑month period to cover maternity leave, with a view to becoming a permanent position thereafter, subject to business needs and performance.

• Assist the Global Warranty Manager in coordinating and managing resale sales of extended warranties.
• Receive and process customer enquiries via email and manage quotations through the CRM system.
• Verify and maintain accurate, up‑to‑date customer information.
• Develop sales channels within after‑sales services.
• Manage the partnership distribution network via telephone and email.
• Contact new and existing customers to respond to queries and obtain missing information.
• Maintain ongoing customer contact throughout warranty periods.
• Support defined after‑sales sales strategies in close collaboration with the Global Warranty Manager.
• Direct customer feedback to relevant internal departments.
• Provide administrative support to the Sales/Warranty team as required.

• Work alongside the sales team in managing sales of new products.
• Receive and process customer enquiries via email and manage quotations through the CRM system.
• Verify and maintain accurate, up‑to‑date customer information.
• Develop sales channels for new business.
• Manage the partnership distribution network via telephone and email.
• Contact new and existing customers to respond to queries and obtain missing information.
• Support defined after‑sales sales strategies in close collaboration with the Sales Team.
• Direct customer feedback to relevant internal departments.
• Provide administrative support to the Sales/Warranty team as required.
• Previous experience in sales administration or a similar role.
• Strong interpersonal and customer service skills.
• Proficient in Microsoft Office.
• Familiarity with producing sales reports.
• Excellent written, verbal, and telephone communication skills.
• High attention to detail.
• Well organized and committed, with flexibility for occasional out‑of‑hours work due to global time zones.
• Additional language skills are advantageous due to regular interaction with international customers and partners.

• Strong communication skills at all levels.
• Good PC literacy and confidence with Microsoft Office and CRM systems.
• Full product and process training will be provided.
• All standard business tools are supplied, including a PC/Laptop.
• Salary:
  Competitive base salary plus uncapped commission.
• Candidate must be authorized to work in the UK.

For more information and to send your CV, please contact Adrian Buratta at or email

Troika Systems is an equal opportunities employer.