Retail Support Lead

Reporting to:
Retail Support Manager Based:
Equity House Job Summary

To support Booker sales team with achieving KPIs/objectives. Key people you will work closely with are our customers, sales team, all internal departments as well as key third party suppliers.

• Leading the retail support team.
• Working closely with the finance team for Capex orders
• Weekly/Monthly reporting update to the senior sales team
• Ensuring the sales KPIs are updated periodically on the Booker Portal
• Management of the Van scheme for Fascia brands
• Timely release of the Promotional compliance reports for the fascia brands
• Work cross functionally to ensure a coordinated and consistent approach to deliver all sales activity.
• Assist in the management of Booker portal contents.
• Assist in the management of the daily challenges, change and ambiguity of working within a fast-paced environment.
• Maintain and update the additional leaflet charges.
• Continuous improvement of Stop Standardise Simplify.

• Team Leadership
• Customer focused
• Strong problem solving skills
• Good written & verbal communication
• Good organisational skills and strategic thinking
• Commercial Acumen
• Able to adapt, working as part of a team and independently in an ever changing environment
• Previous experience with use of excel & their functions
• Previous experience with Business Objects is desirable
• Understanding of Symbol Group and independent retail is desirable

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself  short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else.

So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

For more information about us please visit