Operations Manager

Operations Manager (In-Store Role) Central London Salary up to 37,000 Retail

Are you an organised, hands on Operations Manager with a passion for operational excellence and retail? We're looking for a proactive and reliable Operations Manager to join an expanding retailer in Central London.

As our Operations Manager, you'll take ownership of the stockroom and back-of-house operations, managing a dedicated team of up to 7 stockroom assistants. Your focus will be on ensuring that all stock processes, compliance and operations run smoothly and efficiently from deliveries and replenishment to organisation.

You'll also play a key role in supporting the sales floor during busy trading periods, working closely with store leadership to drive exceptional customer service and seamless operations.

• Lead, manage, and develop a stockroom team
• Oversee all stockroom operations, including deliveries, stock replenishment, stocktakes, and compliance
• Maintain accurate stock levels and ensure efficient stock flow to the shop floor
• Support the sales floor team during peak trade times (weekends, holidays, and promotional periods)
• Collaborate with Store and Assistant Managers to ensure smooth day-to-day running of the store
• Champion health & safety, cleanliness, and operational standards in all back-of-house areas
• Identify opportunities to improve processes and increase efficiency

• Previous experience in an operations, stock, or logistics role within a retail environment
• Strong leadership skills with experience managing or supervising a team
• Excellent organisational and time management abilities
• A proactive, solutions-focused attitude
• Comfortable working in a fast-paced, hands-on environment
• Flexible and willing to support across all areas of the store when required

• Be part of a supportive, high-performing team in a prime Central London location
• Work in a dynamic retail environment where no two days are the same
• Opportunities for personal development and career progression
• Staff discounts and additional benefits

Ready to take the next step in your retail career?
Apply now and bring your operational expertise to this flagship Central London store

BBBH
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