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Trade Counter Assistant

Job in Patchetts Green, Hertfordshire, England, UK
Listing for: Cottrell Moore Ltd
Full Time position
Listed on 2026-01-15
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Sales, Retail Support
Salary/Wage Range or Industry Benchmark: 34000 GBP Yearly GBP 34000.00 YEAR
Job Description & How to Apply Below
Location: Patchetts Green

Location:

Watford, WD25

Salary: £ темпера-32,000 - £34,000

Hours:

Monday to Friday: 7:00am – 4:00pm

Alternate Saturdays: 7:00am – 5:00pm

We're looking for a friendly, reliable, and motivated Trade Counter Assistant to join this busy Watford branch. This is a great opportunity for someone who enjoys working in a fast‑paced trade environment, takes pride in delivering excellent customer service, and has a strong knowledge of building materials and hardware.

About the Role

As a Trade Counter Assistant, you'll be a key point of contact for our customers, providing knowledgeable advice, processing orders efficiently, and ensuring the trade counter operates smoothly.ją Using your understanding digitales trade products and professional customer needs, you'll help customers find the right solutions to complete their projects effectively.

Benefits
  • Perkbox - 24/7 access to perks, discounts, wellbeing tools, online GP services and more
  • Pension scheme
  • Group life assurance
  • Staff discount
  • Cycle to Work scheme
  • Employee Assistance Programme for confidential support
  • Long service awards and genuine career development opportunities
  • 20 days annual leave plus bank holidays, and your birthday off
Key Responsibilities
  • Welcome and assist customers in a friendly, professional manner
  • Process transactions accurately and efficiently
  • Support deliveries in and out of the branch
  • Handle telephone enquiries clearly and professionally
  • Assist with ordering stock, replenishment, and stock control
  • Provide expert advice on building materials and hardware products
  • Take part in stock counts and support the smooth running of the branch
Requirements
  • A genuine passion for delivering excellent customer service
  • Essential knowledge of hardware and building materials
  • A positive, can‑do attitude with enthusiasm and willingness to learn
  • Strong interpersonal skills - approachable, confident, and customer‑focused
  • Self‑motivated, organised, and able to prioritise tasks under pressure
  • Ready to Apply?

    If you're enthusiastic, dependable, and looking to build a rewarding career with a company that truly values its people, we'd love to hear from you.

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