Food and Beverage Assistant

Overview

🌲Join us in the heart of Snowdonia, where riverside cabins hide among the trees.🌲

Location: Beddgelert (Snowdonia, Gwynedd) •
Salary: £12.21 per hour •
Working Hours: Full-time, 40 hours •
Days of Work: You will work on a rolling rota, with alternative weekends off.

We have an exciting opportunity for a Food and Beverage Assistant to join our Beddgelert team! A handful of cabins in a sheltered woodland glade, bordered by a tumbling river and situated in the heart of Snowdonia National Park - Croeso i Beddgelert Snowdonia!

As our Food and Beverage Assistant
, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café—a place for guests to relax, refuel, and plan their woodland adventures.

Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests.

You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.

• Welcome guests warmly and provide exceptional customer service throughout their stay.
• Prepare and serve food and drinks in our café.
• Maintain cleanliness and hygiene standards in all areas.
• Support stock control, restock shelves, and assist with deliveries.
• Operate tills, handle payments, and follow cash handling procedures.
• Work as part of a close-knit team to ensure smooth daily operations.
• Ensure compliance with all health & safety and food hygiene regulations.
• Assist with the set-up and running of events and activities where required.

Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused. You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community.

• Experience in a customer-facing role (hospitality or retail preferred)
• Great communication and interpersonal skills
• A friendly and approachable attitude
• Attention to detail and pride in maintaining high standards
• A flexible approach to working across different tasks and shifts
• A passion for delivering an excellent guest experience
• A love for working in beautiful outdoor settings, come rain or shine

We’re a Certified B Corp. Our business has been recognised as a force for good. It's what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay.

Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• ✈️ Generous holiday allowance - Take the time you need to recharge
• 💰 Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
• 🎉 Social events and awards evenings - Celebrate success with your team
• 🔒 Pension scheme - Secure your future with our company pension
• 💛 One full paid day to volunteer - Give back to a cause you care about
• 🍴 Subsidised meals - Discounted food when working on location
• ❤️🩹 Wellbeing events & activities - Focus on your mental and physical wellness
• 🏠 Save on breaks - Enjoy up to 20% off. Friends and family also receive 15% off.
• 🛍️ Hundreds of discounts - Save on top brands across the UK

• 16 years: £7.55 per hour
• 17 years: £10.00 per hour

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

🌲 Click ‘Apply’ now to join us at Beddgelert and be part of creating unforgettable escapes in the heart of Snowdonia’s riverside woodland.