Property Administrator

Location: Kilburn

osition:
Property Administrator (Tenancy)

Location:

North London NW6

Reports to:

Area Manager

A large, UK property organisation is looking for a great administrator with a passion and drive for working in the property sector. The right person will have a great chance to work in amongst the surveying team in their North London office. They are keen for someone to join with property experience with a reliable working background and a positive attitude towards their duties.

They offer fantastic holiday benefits along with a comfortable working environment. This will give the selected candidate the chance to develop new skills and gain an understanding of a successfully run property development organisation which could lead to developing their career. With great holidays and early Friday finishes can be an ideal working environment for the right person. Please apply below.

RESPONSIBILITIES & DUTIES

To assist the Property Manager (Tenancy) with the efficient and effective management of the property portfolio comprising of AST, statutory periodic, regulated, and assured tenancies, with the overriding aim of reducing/ minimising void periods, maximising rental income and developing good Landlord and Tenant relationships, to include but not limited to the following tasks:

TENANCY MANAGEMENT

 Assist with the following tasks, as directed by the Residential Management Executive, Team

Leader (Tenancy) or Property Manager (Tenancy)

o Instructing Agents to appraise properties and provide their recommendations in respect of void/ refurbishment works

o Collating documents for the Property Manager’s review to ensure all statutory obligations, in respect of residential lettings, are adhered to at all time (e.g. EPC

Regulations, Right to Rent Checks, Smoke & C0 Regulations, Deposit Protection etc.) o Receiving/ collating offers for the Property Manager’s review o Obtaining/ collating tenant reference reports, for the Property Manager’s review.

o Prepare Heads of Terms/ AST Instructions Forms and Instruct solicitors to draft tenancy agreements

o Notifying Rent Records Department of any tenancy variations e.g. tenancy ending, renewal, new letting, rent re-registration etc.

o Maintaining Property Records in accordance with the Group’s policies and procedures

o Co-ordinating the Inventory / Schedule of Condition Check-in with the incoming Tenant and Inventory Company, as directed by the Property Manager.

o Arranging the pre-tenancy safety checks e.g. electrical and water, as directed by the Property Manager.

o collating comparative quotes for dilapidations and deposit disputes within statutory time frames o preparing and managing insurance claims

o Undertaking vacant unit inspections in accordance with the Group’s policies and procedures.

o Managing utilities supplies (gas, electricity and water) during the end of tenancy/ new letting process in accordance with the Group’s procedures.

o Day to day maintenance issues

o Raising purchase orders

o Co-ordinating annual and periodic tests/ inspections (e.g. CP12, PAT tests, Electrical

Inspection Condition Reports, Water sampling) o Co-ordinating Renewal Inspections o Rent Reviews and Registrations of Fair Rents o Collection of rent arrears

o Answering queries from Internal/ External Auditors, Senior Management on behalf of the Board.

GENERAL DUTIES

* Keep the Property Manager informed of the progress of any given task and be confident to request support and assistance where necessary.

* Promptly and confidently receive, handle and respond to telephone calls, taking messages and relaying these to the relevant person where necessary.

* Liaise with tenants through general correspondence, emails, letters, newsletters, circulars Tenant Handbooks etc. in a prompt and professional manner.

* Liaising with other departments within the business (e.g. Insurance, Finance, Rent & Records) to deal with enquiries/ fulfil tasks

* Liaise with external consultants and service providers e.g. Electricians, Gas Safe Engineers, Utility provider (SSE)

* Utilise the Group’s Property Management Information Systems (HORIZON, Property Plus) in order to undertake any of the above tasks

To carry out any other tasks, as directed…