Bought In Goods Compliance Technologist

We are proud of our heritage and position as one of Europe’s largest specialist food companies, manufacturing and supplying authentic global foods which serve the chefs and owners of restaurants and takeaways, as well as a diverse range of consumers. With a strong portfolio of leading brands including Lucky Boat, Elephant Atta, Rajah, Green Dragon and Patak’s, our product range is as diverse as the people who chose to work here, and includes noodles, flour, rice, spices, sauces and oils.

We pride ourselves on our passion for food and people, where collaboration, diversity, and inclusion are integral in everything that we do. This is underpinned with our employee resource groups where members and allies help create an inclusive environment and special events are celebrated. Westmill is a place where no one feels like the new person for long and everyone has the chance to make a real difference to the business by being their authentic selves.

To provide technical support to the Bought in Goods Technical Manager in helping develop & maintain robust processes and procedures ensuring the requirements of our customers and BRCGS agents & Brokers certification standards are met.

• Manage supplier approvals and maintain accurate bought‑in goods supplier records.
• Keep supplier documentation current and ensure compliant file maintenance.
• Enter and maintain bought‑in goods specifications in the Hamilton Grant system.
• Conduct scheduled internal audits, ensuring effective communication and implementation of corrective and preventative actions.
• Carry out routine quality assessment panels for key Westmill brands and report findings.
• Maintain the food safety and quality management system for bought‑in goods, ensuring controlled documents remain up to date.
• Support packaging and artwork checks for compliance with EU and UK legislation.
• Assist in developing and implementing the Bought‑in Goods HACCP system.
• Support the BIG Technical Manager on strategic projects.
• Log, investigate, and close supplier non‑conformances and customer complaints within defined timescales.
• Perform traceability exercises as required.
• Respond promptly to internal and external technical queries.
• Act as a key technical contact for 3PL providers.
• Foster positive relationships with key suppliers.
• Manage defective products through the correct quarantine procedures.
• Support issue resolution and decision‑making processes.

The right person will manage supplier approvals and maintain accurate bought‑in goods records, ensuring all supplier documentation and controlled documents remain current and compliant. They will maintain specifications in the Hamilton Grant system, conduct internal audits, and lead quality assessment panels to uphold Westmill brand standards. They will support packaging and artwork checks, contribute to the development and implementation of the Bought‑in Goods HACCP system, and assist the Technical Manager on strategic projects.

The role requires timely investigation and closure of supplier non‑conformances and customer complaints, completion of traceability exercises, and prompt responses to technical queries. Acting as a key technical contact for 3PL providers, they will build strong supplier relationships, manage defective products through correct quarantine processes, support issue resolution and decision‑making, and consistently promote Westmill behaviours and values.

• A competitive salary
• ABF Pension Scheme membership
• An annual Incentive Plan

Additionally, you will have access to a range of benefits aimed at enhancing your wellbeing both at home and at work; from a free and confidential 24/7 Employee Assistance Programme to access to affordable loans and financial education, electric vehicle, and cycle to work salary sacrifice schemes, an option to buy additional holidays and a day dedicated to volunteering in your local community.

You will also have access to our benefits platform Extra Spice from day one, offering a huge variety of retail and leisure discounts.