Quality Manager

About the Company

A global leader in specialty metals supply and distribution, supporting Aerospace, Defense, Industrial, Medical, Oil & Gas and other critical markets. The organisation maintains internationally accredited quality systems, including ISO 9001 and AS9100, and requires strong quality leadership within its UK distribution operations.

• Lead, manage and continuously improve the UK site’s Quality Management System (QMS) across ISO 9001 and AS9100 standards.
• Coordinate internal and external audits to maintain certification readiness.
• Support operational teams to ensure compliance, traceability, and quality excellence throughout distribution and stockholding processes.
• Drive a culture of continuous improvement and ensure customer, regulatory and industry requirements are consistently met.

• Maintain and develop the ISO 9001 and AS9100 Quality Management System for the UK distribution site.
• Plan and conduct internal audits across processes, departments, and suppliers.
• Prepare for, coordinate, and support external certification audits.
• Manage non-conformance investigations, root-cause analysis, and corrective & preventive actions.
• Oversee document control and ensure correct versioning, traceability, and accessibility of quality records.
• Monitor key quality metrics and drive continuous improvement programmes.
• Provide QMS and compliance training to site personnel.
• Collaborate with cross-functional teams including warehouse, procurement, logistics, and sales to embed quality practices.
• Interface with customers and suppliers on quality matters, including supplier qualification and customer audit support.
• Report quality performance, risks, and improvement actions to senior leadership.

Strong experience managing ISO 9001 and AS9100 quality systems within aerospace, precision engineering, manufacturing, or metals distribution / stockholding.

Proven internal auditing experience and familiarity with certification processes.

Solid understanding of non-conformance management, root-cause analysis, CAPA, and quality improvement tools.

Strong organisational and document-control skills.

Excellent communication skills and ability to influence across departments.

Analytical mindset with attention to detail and understanding of technical specifications.

• Lead Auditor certification (ISO 9001 and / or AS9100).
• Experience in aerospace supply chain, metals distribution, stockholding, or material certification / traceability environments.
• Knowledge of NADCAP or other aerospace supplier requirements.
• Experience with ERP / QMS software and supplier quality management programs.
• Understanding of metallurgical inspection, material testing, or aerospace-specific documentation.

• UK site remains compliant and audit-ready with minimal non-conformities.
• QMS documentation remains current, controlled, and well-implemented.
• Non-conformances and customer complaints are resolved quickly with effective root-cause actions.
• Measurable improvements in quality KPIs (e.g., defects, customer issues, supplier compliance).
• Strong engagement with quality processes across all departments.
• The UK site aligns effectively with global quality standards and supports aerospace customer expectations.

• Salary: £50,000 - £60,000 per annum
• Working Hours:
  
  Day Shift (Flexible)
• 25 days holiday plus 8 bank holidays
• Company Pension