Veterinary Receptionist

We are seeking an enthusiastic and proactive colleague to join our team of nine receptionists, covering our Ashcroft Road (IP1 6AA
) and Barn (IP8 3EY
) surgeries. The candidate will work at both surgeries (primarily at Ashcroft Road) and perform a varied array of tasks aimed at ensuring our clients are well cared for and the practice runs smoothly.

The role of a veterinary receptionist is varied; no two days are the same. You will be the first point of contact for clients arriving at the practice or phoning to book appointments or request medication. A good working knowledge of veterinary practice would be useful but not essential, and being at ease with computer work is a must.

The Barn Veterinary Practice is a long-established practice, and many of our team have worked for us for 10+ years, some for 20+ years! We are a small team and work well together. As a close-knit group, we work seamlessly together to provide exceptional care for our clients and their pets.

You will work 15.75 hours per week:

• Tuesdays: 2 pm - 7:30 pm
• Thursdays: 2 pm - 7:30 pm
• Fridays: 8:15 am - 1 pm

You will be required to cover extra shifts to cover team holiday/sickness.

The annual salary for this role is up to £10,034.61 (£12.21/hr). In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave FTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Up to £10,034.61 DOE