Facilities Manager

An exciting opportunity has now arisen for a Contract Manager to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs. The role is based in Sidcup and is responsible for our flagship NHS Acute Hospital contract. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector.

Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites.

These sites include a mixture of community health and PFI health care facility centres. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites.

• Ensure outstanding maintenance and repairs service by providing excellent team leadership, long‑term planning of resources, and delivering continuous improvements to the services/operations we provide.
• Ensure contractual commitments are met in accordance with KPIs and SLAs.
• Manage contracts on a day‑to‑day basis, using influence to maximise financial profit levels, effectively manage risk and exceed contractual key performance indicators.
• Take responsibility for daily, weekly, monthly and annual planning and attend client contract monitoring meetings to ensure supporting documentation demonstrates service delivery performance.
• Build a balanced, well‑performing team, plan succession, ensure team members understand their roles and meet high standards by setting and driving stretch targets, whilst ensuring Company and Client Policies and Procedures are adhered to.
• Identify and mitigate risk in all areas of contract and operational performance.
• Control and monitor the performance of specialist service providers and any sub‑contractors through chairing regular review meetings in accordance with the annual programme.

• Experienced Contract / Facilities Manager with background in hard facilities management, preferably within a healthcare environment.
• Experience of PFI contracts is an advantage.
• Experience of managing contracts in a different sector will also be considered.
• Excellent experience leading teams that manage directly employed and subcontracted trades with up‑to‑date knowledge within health and safety.
• Strong financial acumen, ensuring the financial interests of both Rydon and our clients are managed throughout the life of the contract.
• Excellent long‑term planning and strategic thinking to recommend and implement continuous improvements for the benefit of the client and Rydon.

• A competitive starting salary.
• A car allowance of £5,472 per annum.
• 25 days holiday with the ability to increase up to 30 days.
• Pension Scheme: 4% contributory.
• Eyecare vouchers and free flu vaccinations.
• Health Cash Plan: helping you spread the cost of essential healthcare.
• 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
• Wellbeing and mental health champions readily available at work.
• Access to an employee discount scheme which includes a wide‑range of special offers and discounts on insurances, lifestyle goods and services.
• Flexible benefits for you to choose from, including Private Medical, Critical Illness, Den Plan and Cycle to work schemes.
• Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
• Opportunities for you to progress your career across the business.

This is an excellent opportunity with onward development for you and the team you lead. As a well‑established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.