Practice Manager

Practice Manager – Endocrinology

Location: 14 Devonshire Street, W1G 7AE
, Harley St Clinic

Employment type: Full time, 37.5 hours per week, Permanent, on site.

Shift times: Monday – Friday, 09:00-17:00.

Salary: Competitive.

We are seeking an experienced and dynamic Practice Manager to lead our team through a renewed focus on patient flow and patient journey management. The Practice Manager directs and supervises the day‑to‑day functions of the Practice, providing supporting leadership and management to all staff within the practice, and is responsible for line managing four medical secretaries supporting the two practice consultants.

• Operational Management:
  Oversee clinic operations, ensuring efficient workflows and smooth coordination across teams.
• Staff Leadership:
  Recruit, train, and manage a diverse team, promoting a positive work culture and fostering professional growth.
• Patient Care:
  Ensure high‑quality, compassionate care and a seamless patient experience from start to finish.
• Compliance & Quality:
  Maintain regulatory compliance, implement quality assurance programmes, and manage clinic systems to ensure excellence in patient services.
• Financial Oversight:
  Manage the clinic’s financial performance, including budgeting, forecasting and cost control.

• 4‑5 years of prior experience as a Practice Manager.
• Proven track record of managing a challenging practice with fast‑paced patient flow.
• Experience working closely with consultants.
• Private practice experience in a physician‑specific medical specialty such as endocrinology, oncology, HPB or gastroenterology.
• Experience managing appraisals, resource allocation and departmental planning.
• Strong leadership, communication and organisational skills, with ability to manage a diverse team and drive operational success.

HCA is one of the world’s leading healthcare providers. In the UK we are a large private provider offering compelling opportunities for career progression, extensive training and supportive conditions that prioritise wellbeing.

• 25 days holiday each year (plus bank holidays), with flexible leave options.
• Private healthcare insurance.
• Private pension with progression.
• Season ticket loan and cycle‑to‑work scheme.
• Group life assurance.
• Critical illness cover.
• Enhanced maternity and paternity pay.
• Corporate staff discount at clinics.
• Wide range of flexible health, protection and lifestyle benefits.
• Discounts with over 800 retailers.

We celebrate diversity, kindness, honesty, integrity and loyalty, fostering a supportive workplace. We live our core values of uniqueness, kindness, honesty, and respect.

As a disability‑confident organisation we offer flexible working arrangements and reasonable adjustments throughout the recruitment process and in the workplace.

HCA Healthcare is an equal‑opportunity employer. We welcome applications from people of all backgrounds, including those from the LGBTQ+ community.