Technical Manager

Lighthouse is the leading Arts Centre in the Southwest and the UK’s largest regional art centre. Our success is underpinned by our staff who all work with one aim; to deliver great art and ensure we offer the best possible experience to our all of our customers and artists.

Principle purpose of the role

The Technical Manager is responsible for overseeing all technical aspects of live productions, events, screenings and performances across multiple auditoria within the venue. This role ensures the seamless delivery of productions by managing technical operations, leading and supervising staff and contractors, maintaining equipment, and upholding the highest standards of safety, efficiency, and audience experience, ensuring all productions and events run smoothly, on time, and within budget.

The Technical Manager promotes and maintains high standards of care and attention to all incoming events and companies in all operations, motivating, supporting, and training staff to achieve this objective.

Planning and delivery

• Plan, coordinate, and deliver all technical aspects of live events, productions, and performances across Concert Hall, Theatres, Studio cinema and galleries and Front of House.
• Act as the primary technical liaison for internal teams, visiting companies, artists, promoters, and production crews.
• Ensure technical requirements are met during pre-production, rehearsals, and live events.
• Proactively manage the collection and distribution of technical information pertaining to receiving, erecting, constructing, adjusting, repairing, maintaining, dismantling and seeing off the premises all productions, performances and events.
• Support the delivery of in-house productions (e.g. Panto, music gigs and creative engagement projects) and securing best value for money both equipment and staffing.
• Maintain and manage accurate technical records, including contributing to daily event reports, and any other records that may be required.
• Work closely with Internal departments to ensure accurate and timely planning and budgeting of shows and events is completed.
• Work closely with the Pantomime Production team to develop technical budgets and staff schedules.
• Engage external contractors for technical services as required e.g piano tunings, get in/out crew, staging, servicing, health and safety inspections etc.

Team Leadership & Staff Management

• Lead, train, schedule, and supervise a team of in-house technical staff and freelance crew.
• Develop and maintaining efficient systems and procedures that ensure that service delivery is consistent and of the highest standard.
• Delegate workloads effectively across simultaneous productions in multiple auditoria, ensuring efficient and effective staff scheduling.
• Undertake hands on technical roles where required and oversee all important events and performances.
• Plan and schedule all technical staff working hours a minimum of 4 weeks ahead.
• Foster a collaborative, safe, collegiate and high-performance working environment and act as the lead for technical risk management, ensuring all productions are delivered with safety as the highest priority.
• Manage the performance of technical staff in line with the company’s staff development and appraisal ambitions and procedures, always supporting and encouraging them to achieve their potential.
• Ensure appropriate training and career development opportunities are provided to all technical staff.
• Assist in the recruitment of members of the technical team, in close liaison with HR and in line with company policies and procedures.
• Support the Senior Management team with information as required for reporting.
• Deliver staff inductions, training, and toolbox talks on safety protocols.
• Deal constructively and promptly with any complaints or issues from visitors, customers or staff.

Training

• Undertake personal training and development, including attending and completing relevant induction and mandatory training including Online IHASCO and Health and Safety training.
• Participate in the annual performance appraisal process with the line manager…