Head of Facilities Management

Position: Head of Facilities Management (Permanent)
Location: Forest Hall

We’re AND-E – one of the fastest-growing insurance companies leading the way in connected mobility protection. And we need you to help drive our next phase of growth.

We’re looking for dynamic, driven professionals like you to help evolve our business in new directions. You’ll need first-class leadership credentials to bring our people with you on this journey and take us to the next level.

We are looking to recruit a new Head of Facilities Management. You’ll be leading a multi-site facilities team across our sites in Newcastle, London, Shrewsbury with oversight of our office locations in Epsom, Oxford and Eastbourne. As such you'll be providing strategic leadership and effective management of our properties, facilities, health & safety arrangements across the UK. You'll protect our people, making every effort to be fully compliant with health & safety, environmental and sustainability legislation whilst effectively managing our UK business continuity and crisis management processes

If you’d like to be part of our brighter future, and share in our success, we’d love to hear from you.

BE THE NEXT BIG THING, NOW.

Responsibilities:

• Design, develop and implement facilities services & solutions, which create value for the organisation and maintaining a positive workplace experience for our colleagues.

• Maintain and continuously develop our strategy for the effective health and safety management across all UK sites ensuring the safety of colleagues and visitors in line with legislative requirements. Ensure our buildings meet health, safety and fire regulations and that our facilities comply with relevant legislation. You’ll provide guidance on Health & Safety matters to all stakeholders from our Executive team through to people managers and our colleagues to promote a safe working environment.

• Ensure that rigorous risk assessment and incident management systems are in place and followed across the organisation. Manage team/departmental and business risk registers to ensure all risks are reported and assessed effectively.

• Plan and manage our business continuity and crisis management programme, collaborating with departments to build plans and resilience into our programme.

• Manage the upkeep of our BC/Crisis Communications platform (Everbridge) carrying out regular communications tests and managing our BIA Platform (Baserow).

• Collaborate with departments and or third parties to design and build scenarios that test our BC, operational resilience and crisis plans at least annually or as required by the business.

• Plan and manage all property lease events, recommend strategies to the P&C Director and members of the UK Exec team.

• Lead on all landlord matters liaising and collaborating with their agents/third parties and local building/premises management teams to ensure lease events, service charge budgets and all property compliance and management arrangements are appropriate to the needs of the business.

• Plan and manage the compliant and effective delivery of our planned preventative and reactive maintenance programmes along with managing/collaborating on infrastructure & minor project works in our sites.

• Plan and manage our UK facility soft services including contracts for corporate travel, security, cleaning, waste management, reception services, stationery, catering and parking solutions.

• Forecast and closely manage and monitor FM/project budgets for all UK property management areas.

• Oversee tenders for contractors and oversight of their work to ensure compliance with contracts and agreed standards. Manage and monitor the effectiveness of contractors and vendor relationships and review service contracts as required to ensure effective facility management services are delivered.

• Oversee planned renovations and refurbishment programmes to ensure our offices meet the needs of the business and our colleagues.

• Act as insurance coordinator, liaising with our broker, departments and members of the Executive team to ensure our corporate insurance cover is current, relevant and that the business is compliant. Connect and collaborate with colleagues across business areas to ensure the business is…