Senior Client Services Manager

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For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well‑being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform.

In return, we'll help you build a career that you can feel passionate about.

Do you have expertise in being client management, with a passion for building relationships and driving growth?
Have you got the desire to improve health and lives?

Charles River Discovery are excited to be recruiting for a Senior Client Services Manager to be a part of our High Peak, UK site.

The Senior Client Manager will utilize a deep scientific understanding along with demonstrable client management and sales acumen to build and maintain strong client relationships within the CRO space.

This is an amazing opportunity for an experienced Client Manager/Account Manager with the relevant scientific background and experience to be able to drive growth and represent Charles River Discovery to internal and external stakeholders. This role is remote (within the UK only) and there will be expectation for this person to travel to other Charles River sites, client sites and to represent Charles River at external conferences.

Discovery from Charles River is industry‑proven in the successful development of novel therapies, with over 350 patents and 80 preclinical drug candidates delivered to our sponsors in the past 17 years. Backed by more than 650 scientists, our comprehensive, integrated portfolio employs the latest technology and platforms to provide chemistry, biology, and pharmacology services that support clients from the earliest stages of hit identification all the way through to IND.

Our client‑focused, collaborative approach creates true partnerships that anticipate challenges, overcome obstacles, and move us forward together on the journey of getting new drugs to market.

Charles River is an early‑stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non‑GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities.

Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well‑being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction.

• Act as the primary point of contact for clients, answering scientific service and technology‑related questions.
• Interpret and clarify customer study designs for proposals and contracts, ensuring that the scientific content is…