Risk Programme Technical lead

Location: City

Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive.

On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets.

Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money.

Job Title:
Risk Programme Technical Lead (National)

The Risk Programme Technical Lead will be responsible for site based leadership of our Risk Specialist team. Supporting the Risk Programme Manager in delivering a programme of Asbestos Management Plan Reviews and Visual Re-Inspections against a planned schedule.
They will lead by example in delivering their own patch of Visual Re-Inspections and act as supervisor/line manager to other members of the Risk Specialist team across the UK providing support where required and acting as a conduit for escalation to the management team.

RESPONSIBILITIES

Role Summary

• 40% of time hands on Risk Specialist activities - Management Plan Reviews & on-site Visual Re-Inspections
• 20% desk-based report review Activities
• 40% support and line management
• Leading delivery of MPR & re-inspection programme on daily basis
• Asbestos technical operations support where required
• Assisting risk specialists in delivery/planning
• Team leadership
• Driving performance
• Quality Assurance & Risk Specialist role cover

Strategic Planning and Review

• Proactively manage the 'Asbestos Management Plan Review' and 'Visual Re-inspection' schedules.
• Lead the on-site delivery of the Visual Re-inspection programme.
• Support with planning & delivery of remediation and corrective action where required.
• Work closely with the Risk Programme Quality Assurance & Support leads streamlining information and reporting flows and establishing good communication and relationships with stakeholders.
• Working with the Risk programme manager and PFS Hazardous environments lead continue to improve and develop processes and associated management frameworks to ensure robust programme and risk controls.
• Work with several internal stakeholders including CBRE Helpdesk, Compliance Admin, Risk and Assurance teams and Operations to ensure efficient and effective delivery of planned activities.
• Lead from the front in resolution of issues including Access Management.
• Ensure records are uploaded to Alpha tracker correctly, at register/ACM level
• Project support
  - Technical expertise for difficult or larger scale remedials

Quality and Safety Management

• Lead our Risk Specialist team in ensuring H&S processes and activities are adhered to and that they are equipped to do so.
• Monitor and identify areas for improvement as a matter of course by challenging processes and ensuring suitable checks are in place because of any changes planned or executed.
• Create a culture of exceptional quality and innovation managed throughout the process across all teams involved.
• Set an example of exceptional standards in all activities, language and communications.
• Working with other R&A leads as well as our on account QHSE team, identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement.

Customer Relations

• Represent CBRE and the Risk & Assurance team in a professional and credible manner to customers, both internally and externally to the wider businesses.
• Focus on ensuring excellent service levels are always maintained.
• Always remain accessible and responsive to customers/stakeholders.
• Utilise technology channels to improve engagement and the pace of communications.

Accountabilities

• Reports to Risk Programme Manager.
• Accountable to Risk and Assurance team, CBRE executive and governance bodies.

Person Specification:

Essential:

• A inspiring leader that engages his/her teams to deliver their best work.
• Several years of experience in the control of asbestos industry
• Qualified asbestos surveyor (P402 or RSPH certificate) or suitable experience and alternative qualifications.
• Minimum 2 years of experience in a similar role or equivalent suitable experience
• Full UK driving license
• Reliable and hard working with a consistently detailed approach
• IT competent (tablet-based data capture and report generation)
• Excellent relationship building skills.
• Ability to work under pressure and to strict deadlines.
• Must be detail conscious, accurate and methodical in approach with strong organizational and communication skills.
• Organized, able to prioritize and deliver within high pressure, business critical environments
• Able to work systematically and use own initiative, often…