Residential Porter

About The Company

This recruitment campaign is being managed by OCS Group UK on behalf of Sussex Estates and Facilities LLP (SEF) – a partnership formed between OCS and the University of Sussex. SEF is the direct employer for this role and is responsible for delivering facilities management services across the University of Sussex estate.

OCS is proud to partner with the University of Sussex in this long-term collaboration. With a workforce of over 50,000 colleagues and a turnover exceeding £2 billion, OCS is a market leader in delivering innovative and award-winning services across facilities management, including hard services, cleaning, security, and catering. These strengths underpin our commitment to excellence in the SEF partnership.

Our shared mission is to enhance the University campus by ensuring it operates smoothly and efficiently, aligning with the University s values and commitment to sustainability. Together, we are dedicated to making the campus a better place for students, staff, and the broader community. The partnership is built on the core values of Trust, Respect, Unity, and Empowerment, guiding how we work and deliver services.

Please note:
The employing organisation for this role will be Sussex Estates and Facilities LLP.

Location: BN1 9QU

Days of Working: This is for 16 hours – 2 x 8 hours shifts from 8.30am to 5pm. They will be on a weekday Monday to Friday, but the set days will be discussed with the successful candidate.

Additional Info: This is a part-time Porter role in the student residences for 16 hours per week (Mon-Fri). The residential Porter provides support to students, triage queries, carry out general maintenance, building checks and inspections.

Porters at Sussex Estates and Facilities serve as the first point of contact for students and visitors, providing assistance, minor maintenance, cleaning, and safety support. They represent the University with professionalism, ensuring a welcoming environment and upholding high standards of conduct and service.

• Clean academic buildings to a high standard including sweeping, vacuuming, polishing, and dusting of all designated areas.
• Use cleaning equipment and materials safely and correctly such as both manual and powered cleaning tools (e.g., floor buffers, carpet machines).
• Adhere to health and safety regulations by following COSHH guidelines and site-specific safety procedures.
• Provide excellent customer service by maintaining a professional and helpful attitude toward students, staff, and visitors.
• Report building defects and incidents and notify the supervisor of any maintenance issues, safety concerns, or welfare matters.

As part of our recruitment process, candidates will be asked to complete a short English and Mathematics assessment. This is to ensure that the essential skills required for the role can be demonstrated. The assessment is designed to reflect the practical requirements of the position and is applied consistently to all applicants.

If you require any reasonable adjustments to complete the assessment, please let us know in advance. We are committed to making the process accessible and will work with you to provide appropriate support or alternative arrangements where needed.

• Must have Right to Work in the UK.
• A DBS will be completed for the successful candidate.
• Previous cleaning experience.
• Basic knowledge of COSHH and Health & Safety.
• Physically able to move loads up to 15kg.
• Committed to delivering high standards of customer service.
• Flexible to work additional hours when required.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.