Devops Tech Lead

Job Description

Are you passionate about building resilient cloud infrastructure, championing Dev Ops culture, and leading high‑performing teams? We’re looking for a Devops Tech Lead to join our dynamic Digital Engineering team and lead the development, operations, and continuous improvement of core platform services, cloud infrastructure, and Dev Ops practices.

This is a unique opportunity to shape the technical foundation that powers over 50 websites and 10 mobile applications for some of the UK’s most iconic retail brands.

As a Devops Tech Lead, you’ll drive operational excellence, reliability, and scalability across our platforms. You’ll guide a squad focused on cloud infrastructure, observability, incident response, and automation—blending technical hands‑on work (approximately 30% of your time) with team leadership and strategic thinking.

Key Responsibilities

• Lead a high‑performing Dev Ops/Platform squad responsible for infrastructure‑as‑code, observability, CI/CD, and cloud operations.
• Drive the design and implementation of scalable, secure, and highly available cloud environments (primarily Azure) using Terraform and modern Dev Ops tools.
• Spend approximately 30% of your time hands‑on, contributing to IaC, automation scripts, monitoring setups, and critical system improvements.
• Guide your team through effective incident management, ensuring rapid resolution, root cause analysis, and continuous improvement of system reliability.
• Champion SRE best practices including error budgeting, SLAs/SLOs/SLIs, and proactive reliability engineering.
• Coach and mentor engineers through pairing, reviews, and architectural discussions.
• Collaborate with product and engineering stakeholders to define platform roadmaps and priorities.
• Continuously evolve our CI/CD pipelines, Git Hub workflows, release strategies, and operational playbooks.
• Foster a Dev Ops culture with a strong focus on automation, security, observability, and accountability.
• Ensure effective Agile ceremonies and delivery practices are followed, adapting where needed for high‑performing operations‑focused teams.

Qualifications

• Proven experience leading Dev Ops or SRE teams, with a strong focus on infrastructure, automation, and operational excellence.
• Deep expertise in cloud platforms (preferably Azure), including identity, networking, cost management, and resource provisioning.
• Strong experience with Terraform and Infrastructure‑as‑Code principles in production environments.
• Practical knowledge of container orchestration (Docker, Kubernetes, AKS).
• Proficient with CI/CD systems and Git Hub Actions or similar tooling.
• Experience designing and operating distributed systems with high reliability, security, and observability.
• Working knowledge of monitoring and alerting tools (e.g., Prometheus, Grafana, Azure Monitor, Honeycomb, or Datadog).
• Solid understanding of event‑driven systems, RESTful APIs, and caching solutions like Redis.
• Effective communicator with the ability to collaborate across cross‑functional teams and engage non‑technical stakeholders.

Desirable Skills

• Familiarity with SRE principles, including SLAs, SLOs, and error budgets.
• Experience with incident management processes and tools like Pager Duty or Opsgenie.
• Exposure to security practices in Dev Ops, including secrets management and zero‑trust architecture.
• Familiarity with MACH and composable architecture.
• Previous experience with cost optimization and Fin Ops in a cloud environment.
• Understanding of edge delivery networks, CDN configuration, and performance optimization.
• Hands‑on experience with service mesh, policy management, or API gateways is a plus.

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward, Recognition and Opportunities

Frasers Champion – Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem,…