Oracle HCM Compensation Lead

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

Hybrid

The Digital Product Solution Design team within Colleague Services is responsible for the end-to-end support, configuration, and strategic management of Oracle HCM platforms, including Workforce Compensation and HCM modules. The team drives system readiness through rigorous testing, release management, and integration oversight, ensuring seamless functionality across global HR operations. They collaborate with internal stakeholders and external vendors to resolve backend issues, manage data integrity, and implement enhancements aligned with enterprise goals.

The team also plays a key role in platform modernization, governance, and system strategy, making them a critical partner in delivering scalable and compliant HR technology solutions.

The Oracle HCM Cross Functional Manager within this team will be responsible for the end-to-end support, configuration, and testing of the Oracle Workforce Compensation (WFC), Core HR and Learn module. This role ensures the system is optimized for annual and off-cycle compensation processes. The manager will lead technical and functional readiness, partner with internal stakeholders and vendors, and drive continuous improvement in compensation system operations, directly influencing the accuracy, efficiency, and scalability of global compensation and HCM servicing.

• Lead, Design and implement Oracle HCM Cloud Workforce Compensation (Workforce Compensation, Individual Compensation, Variable Pay, etc.)
• Partner with HR, Payroll, Finance, and Technology stakeholders to gather requirements and translate them into functional designs.
• Serve as a subject matter expert for cross-functional HR processes, collaborating with stakeholders to identify business requirements and translate them into effective Oracle HCM solutions for compensation, learn & Core HR modules.
• Oversee end-to-end project delivery, including requirements gathering, process mapping, system configuration, testing, and user training.
• Provide ongoing support and troubleshooting for Oracle HCM Cloud applications, ensuring timely resolution of issues and continuous improvement.
• Develop and maintain documentation, including process flows, configuration guides, and user manuals.
• Stay current with Oracle HCM Cloud releases, best practices, and industry trends to recommend enhancements and innovations.
• Design and implement Oracle HCM Cloud Workforce Compensation.

• End-to-end Oracle global Compensation implementation and support experience, including hands‑on expertise with Oracle compensation functional configuration (Workforce Compensation, Individual Compensation, Variable Pay, etc.).
• Extensive experience implementing and supporting Oracle HCM Cloud, with demonstrable experience with Learning and Core HR modules.
• Proven track record of leading cross‑functional HR systems projects from inception to completion.
• Strong understanding of HR processes and best practices.
• Excellent analytical, problem‑solving, and communication skills.
• Ability to manage multiple priorities and work collaboratively in a dynamic environment.
• Oracle HCM Cloud certification(s) preferred.

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

• Competitive base salaries
• Bonus incentives
• Support for financial‑well‑being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.