Receptionist - Lomond Hills Hotel

Join to apply for the Receptionist - Lomond Hills Hotel role at Glenshire Group
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Location:

Lomond Hills Hotel
Position:
Receptionist (Part-time or Full-Time)

Schedule:

1.30 PM - Close, 2-3 shifts per week on a rotating pattern
Salary: £10.00 - £12.21 per hour
Minimum age: over 18 years.

Nestled in the charming village of Freuchie at the foot of the picturesque Lomond Hills, our hotel offers a warm and welcoming experience to all guests. We pride ourselves on delivering exceptional service, comfortable accommodation, and a diverse range of food and beverage options, from our vibrant bar and restaurant to versatile banqueting facilities for weddings and events. We’re a hub for locals and a comfortable retreat for visitors, known for our friendly atmosphere and commitment to quality.

We are looking for a friendly and reliable Receptionist to be the face of the Lomond Hills Hotel. This is a crucial role where you will welcome guests, provide a seamless check‑in experience, and serve as the primary point of contact until closing. You will also be a key support for our Health Club members, ensuring the smooth operation of the front desk and facilities.

This role also includes providing Bar, Restaurant, and Housekeeping support as and when required. If you are a proactive problem‑solver with a positive attitude, we’d love to hear from you.

• Check guests in and out.
• Serve as the primary point of contact for all guest inquiries.
• Answer and direct phone calls.
• Respond to guest emails and online reviews.
• Provide a welcoming presence at the front desk.
• Handle basic administrative tasks as required.
• Assist Health Club members and perform maintenance checks of the swimming pool area.
• Carry out cleaning duties to keep Health Club facilities tidy and presentable.
• Support Bar/Restaurant operations as needed.

• Strong communication and customer service skills.
• Ability to work independently while also being a great team player.
• Proactive attitude with excellent attention to detail.

• Salary of £10-12.21 per hour.
• The opportunity to work in a beautiful location with a supportive team.
• Employee discounts on hotel services and more.
• A chance to make a significant impact on our guest experience.

If you’re ready to start a rewarding role in hospitality, apply today and become part of the Lomond Hills Hotel family!