Receptionist, Healthcare

Overview

Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are a registered Health Care professional considering relocating to the Hywel Dda area in West Wales please contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), Linked In or on Twitter el Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

An opportunity has arisen for an experienced receptionist to work in the specialised and rewarding area of the Pembrokeshire Haematology and Oncology Day Unit (PHODU) at Withybush General Hospital, Haverfordwest. The successful Receptionist will need to demonstrate a flexible approach to the needs of the service, providing a welcoming and efficient front of house, to patients and visitors attending or contacting the unit.

The role will also involve carrying out administrative general duties.

This is a part time job, 22.5 hours per week, any day Monday to Thursday on a rota basis.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 10/03/2026.

We are looking for motivated individuals with an awareness and sensitivity to the specific needs of this patient group. PHODU is a busy and challenging environment, where oncology and haematology patients are attending for Systemic Anti-Cancer Therapy and for clinic appointments. Excellent communication skills with a welcoming and courteous demeanour are essential for this role. The ability to speak Welsh is desirable;
English and/or Welsh speakers are equally welcome to apply.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals:
  Bronglais Hospital in Aberystwyth;
  Glangwili Hospital in Carmarthen;
  Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals:
  Amman Valley and Llandovery hospitals in Carmarthenshire;
  Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres:
  Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, and any application submitted in Welsh will not be treated less favourably than an application made in English.