MGMT Service Manager - Lawnfield House Job Seaforde Northern Ireland UK,Healthcare

Position: (MGMT) Service Manager - Lawnfield House
Location: Seaforde

Overview

Job Title: Service Manager Lawnfield House

Salary Scale: £53,000 - £56,000 per annum

Hours of Work: 40 per week, flexibly including evenings and weekends

Responsible to: Regional Care Manager

About The Role

The Service Manager is responsible, through management and staff leadership, for promoting and ensuring the highest standards of care, in compliance with statutory requirements, to meet the physical, social, emotional and spiritual needs of the residents within the Christian ethos of the Presbyterian Church in Ireland (PCI). The Service Manager will ensure that Lawnfield House is run efficiently and effectively whilst safeguarding Service Users.

Background Information

The Council for Social Witness (CSW) is part of the work and witness of the Presbyterian Church in Ireland and its aim is to provide care for people in a specifically Christian ethos and environment, placing emphasis on offering spiritual support and encouragement to residents, as well as physical care.

Lawnfield House is a purpose-built 18-bedroom residential care home located in Newcastle, under the Mourne Mountains. Lawnfield House provides 24-hour care for people with disabilities, including physical disabilities, visual/sensory impairments, mild learning disabilities and frail elderly. It offers both permanent and respite placements. This role will also include the management of a small 2 bed supported living service next to Lawnfield House.

The Home operates a No Smoking Policy.

Responsibilities and Duties

Care of Residents

To be responsible for the daily care and well-being of the residents.
To be responsible for the regular assessment and monitoring of residents progress in conjunction with appropriate professional staff.
To be responsible for the formulation and review of residents care plans and for providing feedback to residents and relatives as appropriate.
To be responsible for the maintenance of accurate, up-to-date records of residents care and their safe and confidential storage.
To be responsible for ensuring that in-house programmes and activities are delivered to meet the physical, social, emotional and spiritual needs of the residents.
To ensure the safe storage, distribution and supervision of residents medication and medical records.
To organise regular residents meetings.
To meet the needs of residents including those receiving palliative care.
To ensure a range of activities/events are provided to stimulate residents and encourage their independence, including developing links with the local community and ensuring resident involvement in community life/activities.
To interview and assess prospective residents both permanent and for respite care.

Staff/Volunteer Management

To be responsible for staff management practices within the Home and for the supervision of staff when on duty.
To participate in the recruitment and selection of staff.
To exercise the designated responsibilities of a Service Manager within the Staff Disciplinary, Grievance and other Staff procedures (e.g. staff sickness/absence/complaints procedures).
To manage staff hours to meet occupancy levels and dependency needs of residents as required.
To be responsible for the induction and training of all staff and volunteers, including the ongoing identification of training and development needs, reflective of resident needs.
To be responsible for staff supervision and staff appraisal.
To hold regular staff meetings to ensure good communication and work practices.
To play a key role in the overall work of the Council by attending appropriate meetings and working groups.
To ensure all staff adhere to the Christian ethos of the Home and to ensure the service is adequately staffed 24/7.
To participate in a regional on‑call system and to encourage and support volunteers.
To ensure staff comply with their regulatory body standards (NISCC / NMC) and are appropriately registered.

Communications

To promote the Home within the wider Church and local community through speaking engagements, articles/photos for PCI website and publications where appropriate.
To attend and report to the Local Support Committee/Friends of Lawnfield House.
To liaise with staff in other departments (e.g., Finance and HR) and maintain positive relationships with external bodies including RQIA, Health and Social Care professionals.
To work closely with the Regional Care Manager and CSW senior team.
To be responsible for liaison with residents’ families, their wider networks and others involved in the lives of residents.
To hold regular staff, resident and relatives meetings to ensure good communication and practice.
To deal with general enquiries about the Home and engage in multi-disciplinary working; ensure appropriate responses to any RQIA reports.
To identify maintenance requirements in the Home and liaise with maintenance personnel to ensure work is carried out.

Governance Requirements

To ensure personal and staff compliance with PCI/CSW policies and procedures.
To manage the service in accordance with The…


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