Booking Coordinator

Overview

Key Care & Support are a specialist provider of person-centred community support, supported living, Care Homes, respite and care at home support for adults, children and elderly.

About the Role:

We are seeking a proactive and organised Bookings Coordinator. This role is vital in ensuring the smooth scheduling of staff and services to meet the needs of our clients in North Wales.

• Managing and coordinating staff schedules to ensure adequate coverage for all shifts. This would include making regular availability calls to staff and registering their availability on the in house system.
• Communicating effectively with staff and clients to confirm bookings and address queries.
• Handling last-minute changes or cancellations efficiently.
• Maintaining accurate records of bookings and shift allocations. Contacting existing and lapsed clients to inform them of staff availability.
• Contacting potential/new clients to introduce our services, send out marketing literature and follow up.
• Supporting administrative/compliance tasks related to staffing and service delivery.

• Previous experience in a similar role or the health and social care sector is advantageous.
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and handle pressure in a fast-paced environment.
• Proficient in using scheduling software and Microsoft Office.

• Flexible working hours (part-time or full-time hours can be considered).
• Opportunities for professional development and growth within a long-established organisation.
• A supportive and collaborative work environment.

Birthday and seasonal gift Company contributary pension scheme ( nest ). If you are a motivated individual with a passion for making a difference in health and social care, we would love to hear from you; send your CV and we will be in touch.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).