Community Support Officer

Position: Community Support Officer (Contract)
Location: Swindon

Community Safety Officer (Patrolling)

Contract:

17 weeks
Rate: £24.21 per hour (LTD)

Hours:

40 hours per week

Location:

Swindon (borough-wide patrols)
We are currently recruiting for a Community Safety Officer (Patrolling) to support a Local Authority Community Safety team on a temporary basis.
This is a frontline, high-visibility role focused on patrolling neighbourhoods, engaging with communities, and enforcing local authority powers to reduce anti-social behaviour and improve public safety across the borough.

Key Responsibilities
Patrolling & Visibility

Carry out regular foot and vehicle patrols across neighbourhoods, parks, town centres and priority locations
Provide a visible and reassuring presence to deter anti-social behaviour and nuisance activity
Monitor hotspot areas and escalate emerging issues to supervisors and partner agencies

Community Engagement

Build positive working relationships with residents, businesses, schools and community groups
Provide advice on community safety, crime prevention and local support services

Enforcement & Compliance

Enforce local authority powers including Public Space Protection Orders (PSPOs), littering and dog control regulations
Issue Fixed Penalty Notices in line with council policy and procedures
Support investigations into anti-social behaviour, environmental offences and community complaints

Problem Solving & Partnership Working

Work closely with Police, Housing, Youth Services and other partner agencies
Participate in joint operations targeting crime, disorder and vulnerability
Contribute to longer-term solutions for repeat community safety issues

Incident Response & Reporting

Respond to reports of anti-social behaviour, environmental hazards and community safety concerns
Maintain accurate records using council systems
Prepare clear written reports and statements where required
Escalate safeguarding concerns in line with statutory procedures

Working Pattern

40-hour working week
Flexible shifts including evenings and weekends
Two rest days per week
Coverage of night-time economy and priority hotspot areas

Essential Requirements

Experience in community safety, enforcement, security or public-facing roles
Confident handling challenging and confrontational situations professionally
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Physically able to undertake regular foot patrols
Basic IT skills for reporting and record keeping
Willingness to work evenings and weekends
Enhanced DBS (or willingness to obtain)
Desirable

Previous local authority or enforcement experience
Knowledge of ASB legislation, PSPOs or environmental enforcement (training provided)

To apply or request further details, please contact:
George Westhead
Recruitment Consultant – Housing & Community Services
Service Care Solutions
📧 (url removed)
☎(phone number removed)