Relationship Manager

International Bank Moorgate, London
Salary: 55,000 - 65,000 per annum
Fully office-based role

We are seeking an experienced Relationship Manager to join the Branch Banking team of an international bank based in Moorgate, London. This role focuses on managing and growing a portfolio of Commercial and SME clients, driving profitable growth while ensuring strong risk, compliance, and customer outcomes.

Reporting to the Relationship & Branch Manager, you will be responsible for both developing new business and deepening existing client relationships, while proactively managing portfolio risk and identifying early warning signals.

Client & Portfolio Management

• Manage and grow a portfolio of Commercial / SME clients in line with business strategy

• Build strong client relationships through regular meetings, networking, and proactive engagement

• Deliver value-added banking solutions including lending, deposits, Trade & FX, and Islamic Banking referrals

• Ensure fair customer outcomes and adherence to TCF principles

Commercial Growth

• Achieve targeted asset and deposit growth for the branch

• Structure and negotiate client proposals for lending and deposits

• Submit credit and account opening proposals to internal teams

• Support timely lending disbursements in line with branch targets

Risk, Control & Compliance

• Manage credit renewals within policy and agreed timelines

• Ensure compliance monitoring, transaction reviews, and EDD requirements are met

• Monitor key risk indicators and proactively manage portfolio health

• Ensure account opening SLAs are met

People & Branch Support

• Coach and support Relationship Managers and Relationship Support Officers

• Act as a subject matter expert for complex credit enquiries

• Support branch MI, reporting, presentations, and governance activities

• Assist with projects, rota planning, and intern development

Governance & Regulatory

• Operate in line with FCA/PRA Conduct Rules and Certification Regime requirements

• Maintain high standards of integrity, diligence, and regulatory cooperation

• Minimum 5 years' experience in a Relationship Manager (or equivalent) role within banking

• Strong background in Commercial / SME banking

• Proven experience in portfolio management, credit, and client relationship management

• Line management or coaching experience preferred

• Sound understanding of UK regulatory requirements and conduct risk

• Relevant professional qualifications and ongoing CPD

• Strong financial and numerical skills

• Excellent relationship management and negotiation ability

• Confident communicator with strong presentation skills

• Highly organised with strong diary and stakeholder management

• Customer-focused with a commercial mindset