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Volk's Railway Seasonal Assistant

Job in Brighton, TR2, England, UK
Listing for: Brighton & Hove City Council
Seasonal/Temporary, Contract position
Listed on 2026-01-23
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below
Location: Brighton

Seasonal Train Drivers/Cashiers – Volk’s Electric Railway, Brighton Seafront

Join the team at the historic Volk’s Electric Railway, the oldest operating electric railway in the world, and help us deliver a memorable experience to thousands of visitors along Brighton’s iconic seafront.

We are currently recruiting seasonal Train Drivers/Cashiers for the 2026 summer season. If you are enthusiastic, dependable, and passionate about heritage transport and customer service, we’d love to hear from you!

Fixed term for: 6 months

Interview date: w/c 9/02/2026

This role is available as a secondment to internal applicants in line with our secondment policy. Before applying, please ensure you have read the Secondment policy to ensure you are eligible to apply. In accordance with the policy, please ensure you have the written approval of your line manager before applying. Evidence of this must be included with your application.

For an informal discussion, please contact James Barton - (Railway Manager on

About the role

You will work from 9th March to 30th September, with day shifts including weekends and bank holidays. As part of a small, close-knit team, you’ll be responsible for:

Safely driving passenger trains (if rostered)

Assisting passengers on and off the train with care and attention

Selling tickets and handling cash/card transactions

Providing friendly, informative customer service

Supporting general station duties and maintaining a clean, welcoming environment

Full training, including health and safety, customer service, and train operation, will be provided.

What We’re Looking For
  • We’re seeking individuals who are:
  • 18 years or older (required for train driving) and comfortable working in environments with a maximum train headroom of 5ft 10in.
  • Physically fit, able to stand for long periods and work outdoors in all weather.
  • Emotionally intelligent, with the ability to remain calm, courteous, and empathetic in a variety of customer-facing situations.
  • Resilient, able to handle busy days and unexpected challenges with a positive attitude.
  • Team players, who thrive in a small, supportive team and contribute to a respectful, cheerful working environment.
  • Punctual and reliable, always arriving prepared and ready to deliver excellent service.
  • Customer-focused, with previous experience in a public-facing role preferred.
  • Able to pass a medical assessment.
  • Committed to upholding our strict no drugs or alcohol policy.
What We Offer
  • Living wage pay, with enhancements for weekend and bank holiday work.
  • A friendly, respectful team culture.
  • A healthy, outdoor working environment on Brighton’s vibrant seafront.
  • Full training and uniform provided.
  • The chance to be part of a unique piece of Brighton’s history.
Available Positions

Please note:

A UK driving licence is not required for these roles.

If you’re ready to be part of something special this summer, we’d love to hear from you.

Contact:
James Barton, Railway Manager
TEL

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.

Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds.

In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

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