Lead Software Engineer

Overview

We re looking for a Lead Software Engineer to guide a team of engineers in designing, implementing, and maintaining secure, scalable software solutions across both cloud and on-premise environments. Reporting to the Head of Software Engineering, you ll shape platforms, tooling, and systems that support our wider development and technology teams. You ll play a key role in architectural decisions, defining and upholding engineering standards, and actively managing technical debt to keep our technology estate modern and efficient.

As a core contributor to project delivery, you ll ensure work is well-coordinated, timelines are met, and engineering output aligns with the strategic goals of the business. Alongside technical leadership, you ll support the growth and development of your engineering team through mentoring, coaching, and role modelling. You ll champion Agile ways of working, act as a subject matter expert, and help foster an inclusive, collaborative culture across the Technology department.

This role can be based at our Warwick, Bristol, or Cardiff offices, with hybrid working.

• Lead and develop a high-performing software engineering team, providing technical direction, coaching, and opportunities for growth while building capability and embedding a culture of continuous improvement and excellence.
• Design and deliver scalable, high-performance software aligned with long-term business and operational goals.
• Guide architectural decision-making, ensuring solutions are modular, reliable, secure, and built for reusability and maintainability.
• Define, document, and enforce engineering standards, best practices, and high-quality delivery across the team.
• Proactively identify and manage technical debt, embedding prevention and reduction into planning and implementation.
• Monitor and optimise large-scale distributed systems to ensure performance, stability, and continuous uptime.
• Build and enhance automation for configuration management, provisioning, and deployment to streamline operations.
• Implement strong security practices, ensuring compliance with regulatory requirements and modern security protocols.
• Lead incident resolution, performing root cause analysis and implementing long-term fixes to prevent recurrence.
• Collaborate closely with QA, Systems Engineering, IT Operations, and Product teams to deliver aligned, high-quality outcomes.
• Own project delivery, coordinating resources, managing timelines, and ensuring successful execution.
• Maintain clear, comprehensive documentation to support knowledge sharing and long-term maintainability.
• Role-model Agile principles, foster an inclusive and collaborative culture, and bring energy, curiosity, and a continuous-improvement mindset to everything you do.
• Stay calm under pressure and can lead incident resolution with a focus on prevention.

• Solid grasp of architectural principles, creating modular, maintainable, secure systems.
• Champion engineering standards and best practices, ensuring quality and consistency.
• Confidently manage and reduce technical debt, taking a proactive, long-term view of platform health.
• Understand large-scale distributed systems and know how to optimise performance and reliability.
• Skilled in automation, CI/CD, deployment tooling, and streamlining engineering workflows.
• Demonstrate strong knowledge of security practices and compliance requirements.
• Bring strong organisational skills, managing project timelines, priorities, and resources effectively.
• Value clarity and maintain high-quality documentation that supports your team and the wider business.

• Competitive Salary: circa £75,000 - £85,000 per annum (based on capability, and experience)
• A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%
• You will receive a bonus based on personal and company performance
• Flexible benefits such as a cycle scheme, share incentive plan, technology schemes
• Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness
• Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare