Hygiene - Hygiene Shift Manager

Overview

Operational Support Shift Lead (OSSL – Hygiene) within our Operational Support – Hygiene team in our Pontypool site as part of the Finsbury Food Group.

Location:

Ultrapharm, Pontypool. Shift: Weekdays.

As an OSSL, you will lead, manage, and develop the operational support and hygiene teams to deliver shift-level performance across Safety, Quality, Delivery, Cost, and People. You will ensure the site hygiene, GMP, and operational support functions are delivered safely, efficiently, and consistently, supporting the production of high-quality products while maintaining compliance with all regulatory and customer standards. This role champions hygiene excellence, operational compliance, and team development.

• Lead, coach, and motivate the operational support and hygiene teams to consistently achieve shift KPIs.
• Ensure full compliance with hygiene, GMP, health & safety, and wider operational standards, while supporting continuous improvement across hygiene and operational processes.
• Support effective communication with other teams to ensure clear handovers and aligned objectives.
• Take ownership of shift performance, team development, and overall operational outcomes.
• Lead compliance activities, support internal and external audits, and ensure inspection readiness through accurate documentation and follow-up actions.
• Collaborate with Manufacturing Shift Leads and other departments to support operational planning and shift execution; drive continuous improvement initiatives to reduce waste, optimise throughput, and strengthen asset care.
• Investigate incidents and implement effective corrective actions.
• Act as ASH (Absence, Sickness & Holiday) cover as required to support business continuity.

• Experienced in a fast-paced hygiene or food manufacturing environment.
• Proven ability to lead and develop multi-skilled teams in a shift setting.
• Level 2/3 Food Safety qualified; IOSH Supervising Safely (or equivalent).
• Strong knowledge of hygiene standards, GMP, cleaning chemicals, and COSHH.
• Familiarity with Health & Safety and Food Safety regulations.
• Skilled in continuous improvement, Lean principles, and problem-solving techniques.
• IT competent with strong organisational and reporting skills.
• Approachable, reliable, and adaptable, with a strong focus on team development.
• Committed to maintaining high hygiene standards and operational excellence.

• Enhanced Maternity & Paternity Leave to allow quality time with your new arrival.
• Enhanced Pension Scheme for our employees
• Death in Service Benefit
• Free Employee Assistance Programme (open to colleagues and their families)
• Retail discounts accessible via our Benefits Hub platform
• Refer a Friend Scheme (up to £300 per referral – T&C’s dependent)
• Employee Recognition Awards;
  Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course)
• An opportunity to be part of a fantastic, growing organisation. Head over to our Linked In page to find out more!

Our vision is to be the leading specialty bakery group in the UK. We value our employees and are committed to their development as our business goals grow.