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Customer Experience & Journey Insights Lead
Job Description & How to Apply Below
A public sector business service provider in Swindon seeks a Customer Journey & Insight Specialist to enhance customer experience. This role involves advocating for customers, conducting research, and transforming insights into actionable strategies. The ideal candidate will have experience with user-centred design, effective communication skills, and be proficient with digital tools, including CRM systems. This position comes with a salary of £34,101 for a 9-12 month FTC in a hybrid working environment.
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