Information Centre Supervisor

About Us

Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.

We are now looking for an Information Centre Supervisor to join us on a part-time basis, working 3-5 days per week, for a fixed‑term contract until November 2026.

As an Information Centre Supervisor, you will ensure an outstanding visitor experience at our Aberdyfi centre through effective day‑to‑day management.

Primarily, you will provide support and advice to our visitors about the area, Eryri National Park, Wales and beyond, whilst overseeing some aspects of centre management to support the smooth running of the Visitor Centre.

On a day‑to‑day basis, you will help manage the running of the centre, oversee retail activities, create staff rotas, manage Information Centre Assistants and ensure our centre is compliant with Health & Safety and other relevant regulations.

Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.

Working as part of the Communications Service, you will work to:

• Promote safe and responsible use and enjoyment of the Eryri National Park
• Enhance public awareness and appreciation of the special qualities of the Park
• Gain support for the work of the National Park Authority

• Salary of £25,583 - £26,824 pro rata
• 360 Wellbeing App, including GP access, mental health support, and fitness resources
• Discounts and financial support programs
• The chance to work in an area of outstanding natural beauty

This is a fantastic opportunity for a customer‑focused individual fluent in both English and Welsh to play a leading role in our passionate team and seek to enhance our visitors’ experience.

To be considered as an Information Centre Supervisor, you will need:

• The ability to speak Welsh and English fluently
• Local knowledge and an enthusiasm for the qualities of the National Park and the area
• Good knowledge of Welsh geography and attractions

The closing date for this role is 9th March 2026.

Other organisations may call this role Visitor Information Team Leader, Senior Visitor Services Assistant, Tourism Team Leader, Customer Service Supervisor, or Visitor Experience Team Leader.

So, if you want to join us as an Information Centre Supervisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.