Multilingual Market Research Interviewer – Office-Based; Edinburgh – Leith Links Centre

Role Overview

Ipsos is seeking enthusiastic Multilingual Market Research Telephone Interviewers to join our team onsite at our Leith Links Telephone Centre in Edinburgh.

This is a casual engagement.
We offer work as projects become available, and you select the shifts you wish to work, giving you flexibility while being part of a friendly and supportive team environment.

In this role, you will conduct professional telephone interviews with members of the public and business customers across a variety of sectors. Using your language skills, you will engage participants in their native language to gather high‑quality insights that support our clients’ strategic decisions.

Key Responsibilities:

• Conduct interviews over the phone using scripted questionnaires.
• Capture high-quality data and feedback from participants.
• Utilise language skills to communicate effectively in participants' native languages.
• Ensure each interaction is conducted professionally and ethically.

Required Skills and Qualifications

• Fluency in more than one language (Multilingual essential).
• Strong verbal and written communication skills.
• Confident using a computer and following digital processes.

What We Offer

• A welcoming, centrally located Edinburgh workspace
  Work onsite at our Leith Links Telephone Centre—easily accessible by public transport and surrounded by local amenities. You’ll join a friendly, community‑driven environment with a strong team culture.
• Comprehensive training
  We provide all training required to ensure you feel confident and prepared in your role.
• Varied and interesting projects
  Work across a range of studies and industries, supporting high‑profile clients with meaningful insights.
• Ongoing casual work opportunities
  We offer shifts as projects arise, and you choose when you want to work, giving you true flexibility.

Ready to Begin Your Ipsos Journey? Join our team of dynamic Market Research Interviewers! Apply today and transform work into a rewarding experience.