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Empathetic Collections Support Specialist

Job in Swindon, DY3, England, UK
Listing for: Thames Water
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26995 GBP Yearly GBP 26995.00 YEAR
Job Description & How to Apply Below
Location: Swindon

A leading water company in Swindon is looking for a Collections Support Agent to provide outstanding customer service. The role involves supporting vulnerable customers and ensuring fair solutions. Ideal candidates will have excellent communication skills, empathy, and problem-solving abilities. This position offers a competitive salary starting at £26,995 per year along with various benefits including holidays and a generous pension scheme.
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