Receptionist, Customer Service​/HelpDesk

Receptionist

Penarth Rd, Cardiff - 12.50 ph

Temporary cover required Saturday the 27th of December 9am-5pm & Sunday the 28th of December 10am-4pm with potential for additional shifts - please only apply if you are available for these dates

Are you a friendly and outgoing individual who enjoys providing exceptional service? Our client, a leading organisation in their industry, is seeking a Receptionist to join their team in Penarth Road, Cardiff. As the first point of contact for customers and guests, you will play a crucial role in creating a welcoming and unforgettable experience.

Key Responsibilities:

• Welcome customers and direct them to the appropriate department in a prompt and efficient manner.
• Offer refreshments to customers and guests throughout their visit.
• Manage incoming calls and connect callers to the right department promptly.
• Maintain excellent communication with management and team to ensure a seamless customer experience.
• Anticipate customer needs and provide personalised and bespoke service.

Requirements:

• Exceptional communication skills and a warm and cheerful phone manner.
• Proactive approach to creating memorable experiences.
• Ability to use initiative to surprise and delight customers.
• Strong organisational and preparation skills with a keen attention to detail.

Why Join Our Client's Team?

• Be part of an organisation that values their employees and promotes a positive work culture.
• Enjoy a flexible part-time schedule, including weekend shifts, to accommodate a balanced work-life.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.