Service Advisor
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
SERVICE ADVISOR
Basic Salary - £28,000 Plus OTE £32,000
Working Hours - Mon to Fri 8.30am - 5:30pm & Saturday on Rota 08:00 - 12:30
Location - Derby
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Benefits
On-Site Parking
Company Pension Scheme
Staff Discounts
Company Events
Responsibilities of a Service Advisor
Take Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Meeting and greeting service customers and identifying their service requirements
Updating customers with technical issues
Dealing with complaints
Seize opportunities for up selling products
Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Must be money motivated with confidence in up selling
Must be fully customer focused, presentable and professionally dressed
Ability to thrive within a busy service department
Full clean UK Driving Licence
If you think you are a good fit for this Service Advisor role, please contact Skills and quote reference job number 52960
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