Contact Supervision Worker

Job Title: Contact Supervision Worker

Location: Birmingham
Team: Safeguarding Services

We are seeking a compassionate and reliable Contact Supervision Worker to join a dedicated safeguarding team. This is an rewarding opportunity to support children and families during supervised contact sessions in a stable, safe, and supportive environment.

As a Contact Supervision Worker, you will play a vital role in facilitating safe and positive contact between children and their families. You will ensure that sessions are conducted in line with safeguarding procedures and provide clear, accurate observations to inform care planning.

• Supervise contact sessions between children and family members in a safe and supportive setting

• Ensure the emotional and physical wellbeing of children during all visits

• Maintain professional boundaries and manage sensitive situations calmly and effectively

• Record accurate, objective observations and prepare detailed written reports

• Follow safeguarding policies and procedures at all times

• Liaise with social workers and other professionals as required

• Support a positive and respectful environment for children and families

Essential Skills & Experience

• Experience working with children and families within a safeguarding or care context

• Strong observational, written, and verbal communication skills

• Ability to remain calm, professional, and empathetic in challenging situations

• Good organisational skills and attention to detail

• Commitment to child welfare, safeguarding, and confidentiality

Personal Attributes

• Compassionate and patient approach

• Reliable and professional work ethic

• Ability to work independently and as part of a team

• Respectful and non-judgmental attitude

• The opportunity to make a meaningful difference in the lives of children and families

• A supportive and collaborative team environment

• Ongoing professional development opportunities

This role requires a strong commitment to safeguarding and promoting the welfare of children. Appropriate background checks will be required.