Account Manager

Energy Account Manager
Birmingham (Hybrid - 2 days in office)
Full-time (Monday-Friday)
Salary: 25,000 - 28,000 (depending on experience)

A growing, purpose-driven utilities organisation is looking for an experienced Energy Account Manager to join its Customer Operations team, managing key B2B clients and delivering outstanding service.

The Role:

• Act as the main contact for strategic B2B customers and partners
• Manage queries end-to-end, ensuring timely resolution
• Collaborate across teams to deliver a seamless customer experience
• Produce regular customer reports and insights
• Lead client review meetings and maintain strong relationships

What We're Looking For

• B2B customer service or account management experience within the Energy industry
• Strong stakeholder management and communication skills
• Highly organised, able to manage multiple priorities
• Confident using Excel

What's in it for you?

• Hybrid working
• Collaborative, supportive team and culture
• Opportunity to work with high-value clients and make an impact
• Play a key role in shaping and improving customer experience

Get in touch with VIQU Energy for a private discussion about this role. You can also contact Lily Moore directly through our website.

Referral Bonus:
Have someone in mind for this position? We offer rewards of up to 1,000 for successful introductions (T&Cs apply).

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