Head of commercial & Supply Chain

Position: Head of commercial & Supply Chain (Permanent)
Location: Trench

To lead the integrated Commercial and Supply Chain functions, driving profitable growth, supporting operational efficiency, and sustainability across our clients end-to-end value chain — from Lairage intake and production planning through to customer delivery and commercial performance.

The role combines strategic leadership and commercial acumen with a hands-on, operational approach, ensuring commercial decisions are fully aligned with production capability, supply availability, and customer demand.

A key responsibility is building and leading high-performing teams, fostering collaboration across Sales, Planning, Logistics, and Customer Service. The Head of Sales & Commercial will champion talent development, succession planning, and employee engagement to create a culture of accountability, innovation, and continuous improvement, supporting long-term business growth and resilience.

Key Areas of Responsibility and Standards of Performance

Strategic & Commercial Leadership

Develop and execute the commercial and supply chain strategy to achieve revenue, margin, and growth targets.

Lead and mentor multidisciplinary teams across sales, planning, logistics, and customer service to deliver best-in-class performance.

Drive an integrated Sales & Planning process, aligning production schedules with livestock intake and customer demand to maximise carcass utilisation and minimise waste.

Collaborate with Livestock Procurement to forecast supply needs using historical data, market trends, and business requirements.

Own pricing strategy, linking market data (AHDB indices, EUROP grid, competitor trends) to customer pricing models and margin performance.

Partner with Finance and General Management to set annual budgets and deliver against agreed KPIs.

Supply Chain & Operational Management

Oversee end-to-end supply chain operations from livestock intake to product distribution, ensuring efficiency, traceability, and customer satisfaction.

Maintain best-in-class OTIF (On-Time In-Full) delivery performance while optimising cost-to-serve.

Monitor product availability, yield, waste, inventory, and forecast accuracy, driving continuous improvement initiatives.

Ensure supply chain resilience and agility to respond to market volatility and customer demand changes.

Data, Systems & Process Improvement

Implement integrated planning and performance systems for real-time visibility of demand, capacity, and financial metrics.

Drive digital transformation and analytical maturity across commercial and supply chain functions to enable data-driven decisions.

Champion continuous improvement and process efficiency across all operational touchpoints.

Customer & Market Development

Lead customer account management and commercial negotiations to strengthen partnerships and secure profitable volumes.

Track and interpret market trends, competitor activity, and cost movements to inform pricing, product mix, and strategic positioning.

Promote brand reputation and customer engagement by aligning commercial delivery with sustainability and animal welfare values.

Sustainability & Compliance

Align commercial and supply chain operations with our clients sustainability and net-zero goals.

Promote circular economy practices through efficient resource use, waste minimisation, and integration with the AD plant.

Ensure compliance with BRCGS, SMETA, food safety, and environmental regulations.

Stakeholder Management

Build strong relationships with internal teams (Operations, Procurement, Finance, Sustainability) to ensure alignment of objectives.

Engage external stakeholders including customers, suppliers, and industry partners to foster trust and collaboration.

Influence decision-making through data-driven insights and strategic recommendations.

Risk Management

Identify and assess commercial, operational, and supply chain risks impacting business performance.

Develop and implement risk mitigation strategies to safeguard profitability and continuity.

Maintain contingency plans for critical business processes and supply chain disruptions.

People Development

Lead, coach, and develop the commercial and supply chain teams to build capability and engagement.

Implement succession…