Business Administration Apprentice

Looking for an apprenticeship that really takes off? As an Business Administration Apprentice at the UK's aviation and aerospace regulator, you'll build vital skills while supporting STEM programmes that inspire the next generation. You will be part of a very dynamic team that works across all the areas of expertise of the CAA. You will have the chance to work and interact with international partners and stakeholders and to support our purpose of raising aviation standards around the world.

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross‑functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day‑to‑day role, providing you with opportunities to develop and grow your career with us. Your role s and responsibilities will include, but are not limited to:

• Support a range of tasks including monitoring and managing the email inbox
• Arranging and supporting meetings
• Produce meeting documentation
• Diary management, support STEM events
• Support small projects aligned with the government grant funding for STEM
• Update processes and procedure documentation and project reporting
• Liaise with internal staff and external partners to coordinate STEM resources
• Communicate policies and how they impact on decisions taken by stakeholders both verbally and in writing and provide clarification and explanation on more complex issues
• Support STEM Affinity network members to ensure legal requirements are met;
  Risk Assessments/Public liability/safeguarding
• Attend meetings with stakeholders to provide guidance, education or discuss decisions, and on occasion chair meetings
• Work closely with the communications and media team to support the internal and external promotion of the STEM programme
• Support procurement processes when onboarding suppliers and partners of the STEM programme
• Take responsibility for analysing data, impact measurement or research materials conduction research activities, supporting colleagues and management
• Ensure that enquiries from internal and/or external customers are forwarded to key focal points in a timely manner
• Liaise with external authorities and entities when required
• Do The Right Thing
• Never Stop Learning
• Build Collaborative Relationships
• Respect Everyone
• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level…