Service Advisor

We are actively recruiting for a highly qualified Service Advisor on behalf of our client, a reputable automotive dealership in Northallerton. The Service Advisor role offers a competitive package along with excellent career development opportunities. Our client is committed to providing outstanding customer service and maintaining high standards within their dealership operation.

• Basic salary up to £30,000, dependent on experience
• On-target earnings (OTE) approximately £35,000
• Alternating weekend work: 1 in 2 Saturdays, 8:30am to 12:00pm
• Supportive management team with extensive industry experience
• Comprehensive systems and process training to support your professional development
• Opportunities to gain exposure to various aspects of the automotive business

• Handle customer inquiries and service-related queries with professionalism and efficiency
• Assess vehicle conditions and diagnose basic running issues where appropriate
• Clarify vehicle service needs with customers and obtain their authorisation for work
• Explain completed work and vehicle recommendations, ensuring customer understanding
• Adhere to manufacturer service protocols and requirements
• Maintain accurate records using dealership systems and processes
• Contribute to the overall customer satisfaction and workshop efficiency

• Proven experience as a Service Advisor within the automotive sector
• Excellent organisational and communication skills
• Strong customer service skills with a professional attitude
• Good understanding of vehicle systems and common issues
• Ability to work effectively as part of a team and to high standards of service
• Positive attitude and proactive approach to work tasks

If the role of Service Advisor aligns with your career ambitions, or if you would like to explore other motor trade opportunities in Northallerton, please contact Rose Bourke at Perfect Placement. Our team of automotive recruitment specialists is dedicated to connecting candidates with the most suitable roles in the industry. Register your interest today to take the next step in your career as a Service Advisor