Business Support Executive

Our client is an expert in their sector, dedicated to helping organisations succeed through technology. Working with clients both in the UK and Internationally, they drive growth, efficiency, and reliability through their expertise and solutions.

They are a small office-based team who take pride in their transparent, approachable service, building lasting partnerships with their clients based on trust. This is an exciting time to join a supportive, fast-paced SME where you can have a real impact.

The Role:

We are working exclusively for our client to recruit a proactive and detail-driven Business Support Executive. This is a rare opportunity to become a central part of a growing business, working closely with leadership and getting exposure to all areas of the organisation.

This role is perfect for someone early in their career who thrives on variety, is eager to learn, and wants to build a career in operations, business support, or business development. You will be relied upon to keep things running smoothly, connecting the dots between departments, people, and processes.

Responsibilities:

While the role is varied, the core focus is on providing essential administrative and operational support. Your day-to-day will involve:

• Procurement & Order Management: This is a key part of the role. You will be responsible for the full cycle of ordering client equipment. This includes:
• Raising quotes and ensuring they are accurate, date-specific, and reflect the correct margins.
• Liaising with suppliers to check stock levels, negotiate prices, and confirm delivery timelines.
• Processing orders and diligently tracking their status from placement to delivery.
• Keeping accurate records of prices, quantities, and quotes to ensure everything is correct for the client and the business.
• Systems & Data Entry: You will be the go-to person for maintaining accurate information across key platforms. This includes data entry for finance tasks (eg Xero, Dext), such as invoice processing and reconciliation, following established processes.
• Client & Supplier Communications: You will be a friendly and professional point of contact for triaging external enquiries via email and phone. You'll also manage general communications around service delivery, ensuring smooth handovers between teams.
• General Business & Admin Support:
• Assisting the Managing Director and Marketing Manager with scheduling, task follow-ups, and general coordination.
• Coordinating office activities, post, couriers, and stationery.
• Supporting the Marketing Manager with preparing mailing lists, coordinating with suppliers, and light research for direct mail campaigns.
• Aspirational Growth: As you settle into the role, there is scope to get involved in business development activities, supporting client and prospect engagement, proposal administration, and CRM tasks.

The Person:

You will be bright, tech-savvy, and commercially aware. You will be comfortable interacting with clients in a professional, commercial way.

• Experience: You will have 1-2 years of experience in an office-based administrative, operational, or support role. Your background could be in any sector (e.g. construction, retail, professional services), but you must be adaptable and ready to learn.
• Communication: You have excellent written and verbal communication skills and can engage with people at all levels to find out the information you need.
• Organisation: You are naturally organised with a strong attention to detail. You're comfortable juggling multiple tasks with shifting priorities.
• Tech Savvy: You are confident with Microsoft 365 (especially Excel, Outlook, and Word). Experience with Xero or Dext is a bonus, but a willingness to learn new systems is essential.

Apply Now!

If the above sounds of interest and you want to learn more, please apply asap and we can talk through the detail to see if this is the right next step for your career.