Administrative Assistant

Company Benefits

• Free parking
• On-site parking
• Family & Friends discount

This role is based in our Head Office at Blairgowrie Holiday Park and is working four days from seven, (9am-5pm Nov-Mar & 9am - 6pm Apr – Oct) with weekend working. On call at least one night per week.

If you are a professional individual, enjoy learning in a fast-paced environment and are looking to be part of our new and exciting journey at Wood Leisure, please get in touch.

For the role of Administrator, it is essential that you have experience working in an office with a passion for offering excellent customer service.

• Proficiency with Excel and other Microsoft Office applications
• Ability to multi-task manage time effectively, prioritise, and meet deadlines.
• Confident and clear communication skills
• Positive, proactive attitude with a knack for problem-solving and efficiency.
• Good standard of numeracy, ability to work accurately with attention to detail.
• Competence in Word, Excel and Outlook, with good IT skills.
• A team player who can also work on their own initiative.
• Enthusiasm for continuous improvement & learning

• Handling both inbound and outbound calls/emails to the head office.
• Have an awareness and understanding of Park operations, rules and licenses to provide support and great communication to owners & park teams.
• Maintaining owners' records/allocating payments/invoicing in Elite, our Park Management System
• Provide administration support to the sales team.
• Communicate with multiple Head Office departments to ensure the sales order process is handled efficiently, accurately and in a timely manner.
• Support with the full Seasonal Touring process for guests at all parks, working with the Owners & Seasonal Manager & Park Coordinators to ensure a great service.
• Ensure customer & park jobs are logged correctly with follow-up and invoiced if required
• Processing meter reads & invoicing, including monthly staff bills.
• Processing after-sales requests/logs and communicate to owners and the Park team.
• Process customer & sales ANPR enquiries via telephone and email.
• General Head Office support and administration to support your colleagues when required.
• Running customer reports on Excel as required

This role is based in our Head Office at Blairgowrie Holiday Park and is working four days from seven (9am-5pm Nov-Mar & 9am - 6pm Apr – Oct) with weekend working. On call at least one night per week.

If you are a professional individual, enjoy learning in a fast-paced environment and is looking to be part of our new and exciting journey at Wood Leisure, please get in touch.