Business Support Assistant - Intensive CAMHS​/UCAMHS

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a fixed‑term post of until 30th Sep 2026. The shift pattern is 9-5 Mon to Thurs, 9-4.30 Friday.

The post forms part of the SCS Business Support Team and provides comprehensive business administrative support to Tier 4 CAMHS.

The post-holder will contribute / undertake a variety of secretarial and administrative duties. The post-holder will work independently for much of the time and demonstrate a clear understanding of the service(s).

The post involves processing referrals, managing calls/enquiries, emails, audio typing, minute taking, micro‑strategy data collation/updates via electronic patient management systems and any adhoc administration duties required to support the service(s) whilst working closely with the Senior Business Support Assistant providing updates and taking forward operational tasks as and when provided. Continual prioritisation of workload and the ability to be an effective team player is essential.

You must be able to demonstrate competency in the use of range of computer packages evidenced by experience or formal qualification e.g. ECDL and have a recognised qualification in Administration equivalent to HNC in Secretarial Studies or Business Administration, or SVQ in Administration at Level 3, or significant relevant equivalent practical experience. You should have a good knowledge of office procedures and systems and able to demonstrate prior experience of working in a secretarial or administrative role.

Full induction and on‑site training will be provided.

Informal contact:
Margaret McPake, Senior Business Support Assistant,
Margaret.mcpaket,
0141 201 0808

Details on how to contact the Recruitment Service and the Recruitment Process:

Information for candidates

This post may close early to the volume of response. Please submit your application form as soon as possible.

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

NHS Greater Glasgow and Clyde‑ NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant
, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log‑in issues, please contact Jobtrain support hub in the first instance.