Customer Service Advisor

Pay: £13.00 per hour

Job Description:

Quattro Resourcing have openings for a confident Customer Service Associate on an immediate basis for a full-time role based in Haverhill, Suffolk. Although we are looking for someone with previous experience in a similar role, full-training will be provided if required.

Customer Service Advisor

Haverhill, Suffolk

Monday to Friday. 0900 to 1730hrs.

Weekends & Bank Holidays not required.

Starting at £13.00 per hour (negotiable depending on experience)

• Have the ability to consistently answer and direct phone calls in a polite and professional manner.
• Deal with customer tickets via internal systems and act on these accordingly.
• Greet visitors and direct them to the appropriate person or department.
• Perform general clerical duties, including photocopying, faxing, mailing and data entry.
• Maintain electronic and hard copy filing systems.
• Assist in the preparation of regularly scheduled reports.
• Enter data into spreadsheets and maintain databases.
• Manage inventory of office supplies and place orders when necessary.
• Coordinate and schedule appointments and meetings.
• Provide administrative support to ensure efficient operation of the office.

• Excellent phone etiquette and communication skills.
• Strong organisational skills with the ability to multitask.
• Proficient in computerised systems.
• Previous experience in an administrative or office role is essential.
• Attention to detail and accuracy in data entry tasks.
• Ability to type accurately and efficiently.
• Self-motivated.
• Willingness to learn & progress.

This is a temp to perm position.