Customer Service Agent – Slovenian Speaker

Customer Service Agent – Slovenian Speaker Sofia, Bulgaria (On-site) | Full-time

Are you a Slovenian speaker with strong communication skills and English at the B2 level? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment.

Role Overview As a Customer Service Agent, you will support Slovenian-speaking customers across multiple communication channels, delivering professional service and ensuring an excellent customer experience.

Key Responsibilities Handle inbound customer inquiries via phone, email, and chat Provide accurate and clear information about products and services

Resolve customer issues efficiently and professionally

Maintain high levels of customer satisfaction

Follow internal policies, procedures, and quality standards

Working Schedule Monday to Saturday: 09:00 – 23:00

Sunday: 10:00 – 19:00

Rotational shifts within these hours

Salary and Benefits Gross monthly salary: €1,900

Full on-site training and ongoing support

Modern office environment in Sofia Multilingual and international team Career growth and internal mobility opportunities

Requirements

Slovenian: fluent/native

English: B2 level

Excellent communication and customer-focused skills

Ability to work on-site in Sofia Flexibility to work rotational shifts
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