Account Director

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow.

Empower your impact  seen, be understood, be you.

The Account Director is responsible for the retention and profitable growth of revenue within assigned customer accounts. You will serve as the focal point of client contact, marshaling other resources (e.g., Insights experts, Solutions Engineers, sales leadership, executive management, Multi Vu, billing, contracts, editorial, sales support, customer service, etc.) to ensure the client is well serviced and takes advantage of all appropriate products/solutions.

You will also act as a consultant and advise clients in the areas of message development, audience, distribution, monitoring, measurement, and analytics. You may be assigned specific account types (agencies vs. non-agencies, public vs. private), industries (entertainment & sports, health/beauty, retail, etc.), or work across various customer segments.

• Analyze customer assignment and develop a plan of action in conjunction with the sales leader to grow revenues and achieve assigned quotas through a mix of retention and expansion.
• Proactively and consistently call on existing customers to drive business conversations, uncover new opportunities, monitor service/product usage, issues, competitive activity, and ROI to ensure a high revenue retention rate, expansion, and product renewal.
• Build strong and broad relationships with multiple points of contact at each account (e.g., Communications, Social Media, Marketing, Investor Relations, Senior Leadership) based on the ability to add value to their business.
• Expand existing business by positioning and selling the appropriate products/services to address needs. Must sell across the full line of products/services.
• Network within local geography, client base, and industry.
• Work collaboratively with the New Business Director team to transition after a New Business Director secures a new account, focusing on retaining and expanding these new accounts.
• Onboard assigned new members that proactively reach out to the Member Service Center, focusing on retaining and expanding these new accounts.
• Fully satisfy the company’s and manager’s expectations related to sales activity (e.g., meetings per week, pipeline management, account reviews, etc.), reporting (sales activity, opportunity pipeline management, forecasting, customer profiling, etc.), and administration.

• Bachelor’s Degree required.
• At least 3-5 years of successful outside/inside sales experience with demonstrated ability to exceed assigned quotas through retention and expansion and to meet sales activity and behavior expectations.
• Proficient with sales force automation tools (e.g., , Office 365, XANT, etc.).
• Ability to travel to client sites daily, with the potential for 20% - 40% travel.
• Valid driver’s license required.
• Excellent networking, relationship building, communication, presentation, and persuasion skills.
• Keen interest in business and industry news.
• Understanding of earned, owned, and social media.
• Polished written and verbal communication skills are a must when engaging prospects and effectively differentiating our services and value proposition from the competition via telephone, web, and email contact.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon IOSocial media platforms…