Client Success - Senior Manager

As Cohn Reznick grows, so do our career opportunities. As one of the nation’s top professional services firms, Cohn Reznick creates rewarding careers in advisory, assurance, and tax with team members who value innovation and collaboration in everything they do!

Cohn Reznick helps organizations optimize performance, manage risk, and maximize value through Cohn Reznick LLP (assurance services) and Cohn Reznick Advisory LLC (advisory and tax services). Together, the firm provides leaders with deep industry knowledge and relationships, solutions to address clients’ unique business goals and risks, and insight on how emerging market forces can drive opportunity. With offices nationwide, the firm serves organizations around the world as an independent member of Nexia.

We currently have an exciting career opportunity for a Senior
Manager to join the Client Success team in our Client Accounting Advisory practice.

Cohn Reznick is a hybrid firm and most of our professionals are located within a commutable distance to one of our offices. This position is considered remote which means it does not require job duties be performed within proximity of a Cohn Reznick office location. However, as a remote employee, you may be required to be present at a Cohn Reznick office with scheduled notice for client work, team meetings, or trainings.

The Client Accounting Advisory Team is a rapidly growing division of Cohn Reznick, where we partner with our clients to perform accounting, advisory and technology services. Our goal is to leverage the best staff, cutting edge technology, and efficient processes to exceed our clients’ expectations. Our services include maintaining of books and records, financial statement close management reporting, assistance with state and local tax filings, virtual controller/CFO services, as well as accounting technology solution development.

At Cohn Reznick, we’re united by a common mission to create opportunity, value, and trust for our clients, our people, and our communities. Whether it’s working alongside your peers to solve a client challenge, or volunteering together at the local food bank, there are so many ways to find your “why” at the firm.

We believe it’s important to balance work with everyday life – and make time for enjoyment and fun. We invest in a robust Total Rewards package that includes everything from generous PTO, a flexible work environment, expanded parental leave, extensive learning & development, and even paid time off for employees to volunteer.

Responsibilities include but not limited to:

We are seeking a dynamic and strategic Senior Manager of Client Success to lead our client success initiatives while overseeing global shared services that support sales operations. This role is ideal for a proven leader who thrives at the intersection of customer success, presales enablement, and operational excellence. The successful candidate will drive measurable business outcomes by building high-performing teams, optimizing client journeys, and ensuring seamless collaboration across Sales, Product, and Service organizations worldwide.

• Client Success Leadership
• Cross-Functional Enablement

The successful candidate will have:

• 12+ years of progressive experience in Client Success, Presales, Sales Enablement, and Operations leadership.
• Proven track record of building and scaling customer success organizations that drive measurable retention and growth.
• Experience leading global shared services or sales operations teams, with strong knowledge of process optimization and operational efficiency.
• Expertise in presales enablement, demo strategy, solution design, and value-based selling.
• Strong cross-functional leadership skills, with the ability to align diverse teams around shared goals.
• Exceptional communication and executive presentation skills, with a customer-first mindset.

Studies have shown that we are less likely to apply to jobs unless we meet every single qualification. At Cohn Reznick, we are dedicated to building a diverse, equitable, and inclusive workplace, so if you’re excited about this role but your…