Development & Engagement Manager - Watermark Hotel

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F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt.

These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

Do you have a passion for development & engagement? Do you strive to make a difference in the lives of others? Consider yourself a creative genius when it comes to finding new ways to keep a team engaged? We have just the position for you! We are currently seeking a phenomenal leader to become our Development & Engagement Manager
, for The Watermark Hotel, the all-suite hotel located in Capital One Center, featuring 300 luxury residential suites and lead a hospitality team dedicated to setting a new definition of luxury.

The ideal candidate will possess an unmatched dedication to making a difference for our team members. As our new Development & Engagement Manager, you will be responsible for:

• Oversee and administer all training and professional development functions, including creating and/or developing course content, facilitating and/or conducting training sessions/workshops, Forbes training, planning and implementing corporate and hotel training initiatives, conducting needs assessments, measuring training effectiveness by ensuring on-the-job performance; utilize available resources and adhere to
  
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  F. Saul Company Hospitality Group training policies.
• Plan and conduct meetings with department managers and team members to review performance trends, develop appropriate action plans, and provide appropriate recognition.
• Monitor all departmental training programs and assist departmental leaders in conducting pre-shift meetings, executing job skills checklists, and utilizing brand service toolkit training.
• Track, input, maintain and audit all individual team member training records to ensure full compliance with established corporate standards.
• Develop an annual training calendar and compile periodic reports (monthly, quarterly, etc.) of training activity.
• Assist with Human Resources functions, as needed.
• Manage expenses to exceed company/hotel profitability, assist department managers in effectively managing labor costs through efficient use of Kronos and Ulti Pro, follow procurement guidelines and apply good business judgment, and identify cost strategies between departments/hotels.
• Manage the workers’ compensation program, assist in providing a clean and safe work environment, and ensure the Fire & Emergency training is conducted twice annually.
• Demonstrate effective self/workload management, clear communication, collaboration, and a professional work environment; adhere to Standard Operating Procedures.

• Education: Bachelor’s Degree in Human Resources or related field or equivalent experience required.
• Experience/Knowledge/Skills/Abilities: Two+ years of Human Resource experience required; strong preference for hospitality or service industry experience; solid organizational and communication skills; professional presence; business focus with effective interpersonal skills; luxury brand training background preferred; excellent facilitation skills, organizational traits, and strategic mindset; flexibility to work in a fast-paced, high-pressure/volume environment with high visibility/exposure.
• Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.

• Well-Being Benefits:
  • Health Insurance
  • Dental & Vision Insurance
  • Short & Long Term Disability
  • Vacation Policy
• Long Term Planning:
  • 401(k) Retirement Program
  • Paid Life Insurance
  • Tuition Reimbursement
• Team Member Programs:
  • Our Big 3 Mission Statement Leaders of the Month/Year
  • Annual Performance Appraisals and Wage Increase Opportunities
  • Annual Team Member Banquets
  • Annual Team Member Engagement Survey
  • Discounted Room Rates for Team Members, Family and Friends
  • Complimentary Room Stays
  • Weekly Payroll

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F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled