Sr Director Credit Card & Overdraft Policy & Analytics
Listed on 2026-03-03
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Finance & Banking
Risk Manager/Analyst -
Management
Risk Manager/Analyst
Pen Fed is hiring a (Hybrid) Sr Director Credit Card & Overdraft Policy & Analytics at our Tysons, Virginia location. The primary purpose of this role is to own the end-to-end development and implementation of credit strategy/policy and conduct credit risk monitoring & analytics for Credit Card and Deposits Overdraft products.
This position will contribute to setting up strategic goal / credit agenda and managing a team of managers & analysts. This position plays a critical role in enhancing credit risk strategy and management ecosystem to enable sustainable and resilient Credit Card business growth, including achieving business goal within risk appetite, optimizing targeting & acquisition credit strategy, mitigate credit abuse and portfolio risk, enhance lending program economics, and support member retention / engagement.
The incumbent will partner closely with Consumer Lending product team and other key stakeholders across Consumer Banking and Enterprise teams.
The ideal candidate will have a deep understanding of the inherent risk and performance drivers of Credit Card / Overdraft business as well as direct experience in developing credit policy/strategy. The candidate is expected to exhibit sound judgment in decision making and be an inclusive and collaborative partner.
Equivalent combination of education and experience is considered.
- Bachelor’s degree in business, Economics, Quantitative Discipline or Equivalent, Finance is required. MBA or master’s degree in the related field is highly preferred.
- Minimum of twelve (12) years’ experience in credit strategy, credit policy & analysis or credit risk management in the financial services industry. Experience in Consumer Lending products preferably Credit Card.
- Minimum of five years of direct management experience.
- Ability to interact effectively with a variety of partner teams within and outside Consumer Banking in a collaborative environment. Ability to influence and build consensus with 2nd line Credit Risk on credit decisions.
- Detail-oriented, results-driven, and ability to navigate in a quickly changing and high demand environment to develop solutions while balancing multiple priorities.
- Demonstrate strong integrative thinking, problem-solving and high degree of proficiency in synthesizing and communicating data from a variety of disciplines.
- Excellent written, verbal communication and presentation skills. Ability to explain complex topics and technical details in succinct storytelling to a wide variety of audiences.
- Self-motivated and strong people skills to actively lead and implement ideas in a cross-functional team environment.
- Proven project management skills, ability to manage multiple projects. Ability to manage multiple projects simultaneously and adapt to rapid changes in priority.
- Strong skills in various data analysis and visualization tools including PowerPoint, Excel, Tableau and SQL are required. Proficiency with statistical tools (R, Python) is preferred.
This position will supervise employees.
Licenses and CertificationsThere are no additional certifications required.
Work EnvironmentWhile performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.
TravelAbility to travel to various worksites and be on call will be required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.
- Manage and grow a team with strong analytical and credit strategy development capability, focusing on credit risk and portfolio/account level profitability, as well as optimizing marketing effectiveness.
- Lead team to develop and manage new origination automated/judgmental credit strategies as well as account management credit policies, from approve/decline, line assignment and portfolio risk management.
- Responsible for defining Credit Card & Overdraft credit strategy risk tolerance limits and decisioning…
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