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Director of Customer Success, Digital Solutions; Mid & Enterprise
Job in
Tysons, Fairfax County, Virginia, USA
Listed on 2026-01-14
Listing for:
Cvent, Inc.
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Technical Support, CRM System -
IT/Tech
Technical Support, CRM System
Job Description & How to Apply Below
A leading technology company is seeking a Manager of Customer Success to drive customer retention and satisfaction. This role involves leading a team of Customer Success Managers and Implementation Managers in a fast-paced SaaS environment. The ideal candidate will have over 7 years of experience in customer-facing roles, especially in B2B SaaS, and a passion for enhancing customer outcomes. The position is based in Tysons, Virginia, and offers an opportunity to shape customer success strategies at scale.
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