Sales Support Representative - Waterworks

Sales Support Representative - Waterworks

Join to apply for the Sales Support Representative - Waterworks role at Ferguson
.

Starting at $23 and may be higher based on experience. Ferguson, a Fortune 500 company founded in 1953, supplies a variety of industries, including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, we build infrastructure, better homes, and better businesses. We actively solve problems, adapt and grow to continuously serve customers, communities and each other.

You will build a career you are proud of at a company you can believe in.

This position will work onsite in Tyler, TX
.

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensure delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Use the customer relationship management (CRM) system and phone system effectively.

• 1-3 years of sales and/or customer service experience (preferred).
• Strong sales skills, including ability to upsell.
• Proven track record of responding quickly to customer needs and making timely decisions.
• Ability to react well in a fast-paced environment and follow through on commitments.
• Highly motivated and customer-service oriented, with ability to build relationships (a plus).
• General digital literacy, including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

$17.77 - $28.42. Estimated ranges displayed are monthly for salaried roles or hourly for all other roles. This role is bonus or incentive plan eligible. Ferguson complies with all wage regulations; the starting wage may be higher in certain locations based on local or state wage requirements.

We care for each other. We value our well-being just as much as our hard work. Our competitive offering includes benefits such as health, dental, vision, paid time off, life insurance, a company match 401(k), mental health coverage, gender-affirming and family-building benefits, paid parental leave, associate discounts, community involvement opportunities, and more.

Ferguson complies with all wage regulations. The Company is an equal opportunity employer and a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer: F/M/Disability/Vet/Sexual Orientation/Gender Identity.

• Seniority Level: Entry level
• Employment Type:
  
  Full-time
• Job Function:
  Other
• Industries:
  Wholesale, Wholesale Building Materials, and Construction