Patient Safety Attendant - Virtual Care

Overview

Join our team as a night shift, PRN, PCT Virtual Care in Tyler, TX. This position will be on-site from the virtual monitoring room.

• Thrive:
  We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being.
• People-First:
  We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better:
  We use advanced technology to support our team and enhance patient care.

• UT Health Tyler is the flagship hospital of the system serving hundreds of thousands annually. Specializing in advanced acute care medicine, our midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

• PCT Virtual Care provides continuous remote observation of patients identified as at risk for safety concerns.
• Using two-way audio and video technology, monitors patient behavior and promptly intervenes by verbally redirecting the patient or notifying clinical staff when necessary.
• This role supports patient safety, dignity, and privacy while adhering to hospital policies and procedures.

Job Requirements:

• High School Diploma or GED.
• Comply with regulatory requirements, guidelines and policies.
• Professional demeanor and discretion when interacting with patients, staff, and visitors.
• Strong multitasking and prioritization skills in a fast-paced environment.
• Effective verbal communication using microphones, headsets, and webcams.

Preferred

Job Requirements:

• Previous experience in a hospital or clinical setting.
• Experience in direct patient care or patient observation roles.